Family Mobile: I cannot call customer service from my phone. I...
GetHuman用户~travisdehart来自novembre 25º, 2017的Family Mobile条客户评论
~travisdehart案的背景
GetHuman:~travisdehart-您能告诉我们其他Family Mobile个客户何时提起诉讼吗?
~travisdehart:Yes I can。在novembre 19º上是middle of the night。
GetHuman:您是否接触到Family Mobile,如果可以,怎么做?
GetHuman:这些常见的Family Mobile客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~travisdehart 常见 Family Mobile 问题的列表)
~travisdehart:“ Change or cancel service”是我尝试使用to call的原因。
~travisdehart对Family Mobile客户服务的评价
GetHuman:那么,您如何总结GetHuman的Family Mobile客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~travisdehart:I cannot call customer service from my phone. It lets me go through the menu but it doesn't give me an option for what I want. I just tried the billing department so I could speak with someone live and it told me that number is currently not in service. Why as a customer can I not have access to customer service? I also tried contacting customer service online and also could not get a response. There needs to be a * out of * option for this experience rank. I've been attempting to reach customer service for a while now. I am so upset with this I now want to cancel my plans and go with a real company who will be there for me, that's not too much to ask. Horrible horrible lack of service! And after spending half an hour trying to reach someone, if it can't recognize what you want it doesn't send you to someone who can help but rather what does it do? It says sorry I cannot recognize your response please try your call again later and it hangs up on you. Horrible!
GetHuman:让我们量化一下您与Family Mobile联系的经验。在1到5的范围内,如何轻松解决Family Mobile问题?
~travisdehart:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~travisdehart:在沟通方面,我会给他们五分之三的one。
GetHuman:Family Mobile快速有效地解决问题的能力又如何呢?
~travisdehart:为此,我要说出五分之二的one。
GetHuman:最后-对其他Family Mobile客户有何建议?
~travisdehart:在一天中的早些时候或深夜给他们打电话。不要忘记Family Mobile可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~travisdehart在novembre 19º, 2017发生的Family Mobile客户服务问题中得到了一些有用的反馈和措辞。