I give Family mobile what they deserve: a horri...
GetHuman用户GetHuman-243650来自November 19, 2017的Family Mobile条客户评论
GetHuman-243650案的背景
GetHuman：GetHuman-243650-您能告诉我们其他Family Mobile个客户何时提起诉讼吗？
GetHuman-243650：Yes I can。在November 15上是late at night。
GetHuman：您是否接触到Family Mobile，如果可以，怎么做？
GetHuman：这些常见的Family Mobile客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-243650 常见 Family Mobile 问题的列表）
GetHuman-243650：“ Change or cancel service”是我尝试使用to call的原因。
GetHuman-243650对Family Mobile客户服务的评价
GetHuman：那么，您如何总结GetHuman的Family Mobile客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-243650：I give Family mobile what they deserve: a horrible rating. I have had to call in numerous times to resolve a misapplied payment. That is not rocket science people!!! My bf went in to make a payment & he gave them my old Family mobile * (which was ported over to Cleartalk over * yrs ago). I called Cust. Serv. they said they said they saw the pmt on my old acct, restored service and submitted a tkt. They said if they had any ?'s they would contact me. I thought this was resolved and today my daughter gets a txt message stating we owe double? I call them AGAIN!!!! and the rep Debon stated he was not able to check my old acct unless I new my pin*passcode from * yrs ago!!!! I requested a Supervisor and spoke with Austin and validated the same BS!!!! They informed me to step into the store to get a receipt ( which I threw away thinking this was resolved) and Wal-Mart could not find it. I call Cust. Service again and spoke with Sabrina & she saw my old acct. (w*o asking about the pin*passcod
GetHuman：让我们量化一下您与Family Mobile联系的经验。在1到5的范围内，如何轻松解决Family Mobile问题？
GetHuman-243650：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-243650：在沟通方面，我会给他们五分之三的one。
GetHuman：Family Mobile快速有效地解决问题的能力又如何呢？
GetHuman-243650：为此，我要说出五分之二的five。
GetHuman：最后-对其他Family Mobile客户有何建议？
GetHuman-243650：在一天中的早些时候或深夜给他们打电话。不要忘记Family Mobile可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-243650在November 15, 2017发生的Family Mobile客户服务问题中得到了一些有用的反馈和措辞。