Comcast: I have been waiting on a call from someone with...

GetHuman用户~MORGANDEASON来自novembre 26º, 2017的Comcast条客户评论

~MORGANDEASON案的背景

GetHuman:~MORGANDEASON-您能告诉我们其他Comcast个客户何时提起诉讼吗?
~MORGANDEASON:Yeah。在novembre 18º上是morning。
GetHuman:您是否接触到Comcast,如果可以,怎么做?
~MORGANDEASON:我使用了我在GetHuman Comcast客户电话号码页面上找到的800-266-2278号码:Comcast客户服务电话号码
GetHuman:这些常见的Comcast客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~MORGANDEASON 常见 Comcast 问题的列表)
~MORGANDEASON:“ Account access”是我尝试使用to call的原因。

~MORGANDEASON对Comcast客户服务的评价

GetHuman:那么,您如何总结GetHuman的Comcast客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~MORGANDEASON:I have been waiting on a call from someone with the requested information since March *, **** and even kept all of my information regarding ticket numbers and such. I am now on the phone again with them for another ** mins and have called ** different times over the course of a month. I STILL HAVE NOT RECEIVED A CALL BACK OR BEEN IN TOUCH WITH THE CORRECT PERSON. I was lied to regarding my security system by being told that it would not restart my contract upon moving (WHICH IT DID) and when I requested the copy of the recorded phone call, it was not produced. They once again, just hung up on me after "transferring me to the correct person." I now will be cancelling ALL services due to their horrible customer service!! I WILL NEVER USE THEIR SERVICES AGAIN OR REFER THEM TO ANYONE!!! I'D RATHER PAY MORE AND RECEIVE BETTER CUSTOMER SERVICE!!!
GetHuman:让我们量化一下您与Comcast联系的经验。在1到5的范围内,如何轻松解决Comcast问题?
~MORGANDEASON:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~MORGANDEASON:在沟通方面,我会给他们五分之三的one。
GetHuman:Comcast快速有效地解决问题的能力又如何呢?
~MORGANDEASON:为此,我要说出五分之二的three。
GetHuman:最后-对其他Comcast客户有何建议?
~MORGANDEASON:在一天中的早些时候或深夜给他们打电话。不要忘记Comcast可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~MORGANDEASON在novembre 18º, 2017发生的Comcast客户服务问题中得到了一些有用的反馈和措辞。

Comcast

1.97 of 5 stars | 1979条评论

~MORGANDEASON的Comcast评论

寻求帮助的困难
1 5星
沟通质量
1 5星
及时和专业
3 5星
整体客户服务评分
2 5星

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