Citi Mortgage: Completely worthless customer service. They are...
GetHuman用户GetHuman-184560来自October 31st, 2017的Citi Mortgage条客户评论
GetHuman-184560案的背景
GetHuman：GetHuman-184560-您能告诉我们其他Citi Mortgage个客户何时提起诉讼吗？
GetHuman-184560：Yes I can。在October 23rd上是afternoon。
GetHuman：您是否接触到Citi Mortgage，如果可以，怎么做？
GetHuman：这些常见的Citi Mortgage客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-184560 常见 Citi Mortgage 问题的列表）
GetHuman-184560：“ Eligibility question”是我尝试使用to call的原因。
GetHuman-184560对Citi Mortgage客户服务的评价
GetHuman：那么，您如何总结GetHuman的Citi Mortgage客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-184560：Completely worthless customer service. They are preventing me from refinancing. They have a dispute posted on my credit report dating back to ****. They tell me that I need to type a letter, fax it to a number, and wait *-** days for a response. Of course there is no way to verify that they even received the fax and no phone number to follow up with their complaint department. So, I just have to wait ** days and hope that someone, somewhere is working to resolve it. I will never use Citi Mortgage again.
GetHuman：让我们量化一下您与Citi Mortgage联系的经验。在1到5的范围内，如何轻松解决Citi Mortgage问题？
GetHuman-184560：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-184560：在沟通方面，我会给他们五分之三的five。
GetHuman：Citi Mortgage快速有效地解决问题的能力又如何呢？
GetHuman-184560：为此，我要说出五分之二的three。
GetHuman：最后-对其他Citi Mortgage客户有何建议？
GetHuman-184560：尽早或晚些时候与他们打交道。不要忘记Citi Mortgage可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-184560在October 23rd, 2017发生的Citi Mortgage客户服务问题中得到了一些有用的反馈和措辞。