Citi Mortgage: Michelle sounded like a recording. She gave me...
GetHuman用户~frustrated来自November 21st, 2017的Citi Mortgage条客户评论
~frustrated案的背景
GetHuman：~frustrated-您能告诉我们其他Citi Mortgage个客户何时提起诉讼吗？
~frustrated：Sure。在November 12th上是morning。
GetHuman：您是否接触到Citi Mortgage，如果可以，怎么做？
GetHuman：这些常见的Citi Mortgage客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~frustrated 常见 Citi Mortgage 问题的列表）
~frustrated：“ Update account information”是我尝试使用to call的原因。
~frustrated对Citi Mortgage客户服务的评价
GetHuman：那么，您如何总结GetHuman的Citi Mortgage客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~frustrated：Michelle sounded like a recording. She gave me information I did not request, and I had to ask my original question again. Her tone was condescending and lacked compassion. She did discover that a problem I thought was already taken care of was in fact not. She did (or at least I think she did-other rep said the same thing) make correction. Very frustrating...
GetHuman：让我们量化一下您与Citi Mortgage联系的经验。在1到5的范围内，如何轻松解决Citi Mortgage问题？
~frustrated：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~frustrated：在沟通方面，我会给他们五分之三的five。
GetHuman：Citi Mortgage快速有效地解决问题的能力又如何呢？
~frustrated：为此，我要说出五分之二的five。
GetHuman：最后-对其他Citi Mortgage客户有何建议？
~frustrated：尽早或晚些时候与他们打交道。不要忘记Citi Mortgage可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~frustrated在November 12th, 2017发生的Citi Mortgage客户服务问题中得到了一些有用的反馈和措辞。