Aetna Member Services: Aetna is a nightmare. I had to push * repeatedl...
GetHuman用户~J来自November 6th, 2017的Aetna Member Services条客户评论
~J案的背景
GetHuman：~J-您能告诉我们其他Aetna Member Services个客户何时提起诉讼吗？
~J：Yes I can。在October 27th上是evening。
GetHuman：您是否接触到Aetna Member Services，如果可以，怎么做？
GetHuman：这些常见的Aetna Member Services客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~J 常见 Aetna Member Services 问题的列表）
~J：“ Get insurance”是我尝试使用to call的原因。
~J对Aetna Member Services客户服务的评价
GetHuman：那么，您如何总结GetHuman的Aetna Member Services客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~J：Aetna is a nightmare. I had to push * repeatedly to speak to a "human" and both times they treated me rudely. Very abrupt and pretend they don't know anything about insurance. Keep passing me on to another "human" that never answers. When I ask what number they are transfering. Oh joy, they answered! But absolutely no help for a denied surgery because they said I didn't take Tylenol everyday!!! OMG Like Tylenol will cure my medical problem!!! Now I have to appeal this in WRITING. Surger was to be next week. Took a week vacation time from work for this to happen at the last minute!!!
GetHuman：让我们量化一下您与Aetna Member Services联系的经验。在1到5的范围内，如何轻松解决Aetna Member Services问题？
~J：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~J：在沟通方面，我会给他们五分之三的one。
GetHuman：Aetna Member Services快速有效地解决问题的能力又如何呢？
~J：为此，我要说出五分之二的four。
GetHuman：最后-对其他Aetna Member Services客户有何建议？
~J：在一天中的早些时候或深夜给他们打电话。不要忘记Aetna Member Services可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~J在October 27th, 2017发生的Aetna Member Services客户服务问题中得到了一些有用的反馈和措辞。