Aetna Member Services: took hitting zero about * times to get out of v...
GetHuman用户~jim来自novembre 22, 2017的Aetna Member Services条客户评论
~jim案的背景
GetHuman:~jim-您能告诉我们其他Aetna Member Services个客户何时提起诉讼吗?
~jim:Yes。在novembre 18上是evening。
GetHuman:您是否接触到Aetna Member Services,如果可以,怎么做?
GetHuman:这些常见的Aetna Member Services客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~jim 常见 Aetna Member Services 问题的列表)
~jim:“ Get insurance”是我尝试使用to call的原因。
~jim对Aetna Member Services客户服务的评价
GetHuman:那么,您如何总结GetHuman的Aetna Member Services客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~jim:took hitting zero about * times to get out of voice prompt ****. Person was helpful, had to get me to another department which also was helpful.
GetHuman:让我们量化一下您与Aetna Member Services联系的经验。在1到5的范围内,如何轻松解决Aetna Member Services问题?
~jim:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~jim:在沟通方面,我会给他们五分之三的five。
GetHuman:Aetna Member Services快速有效地解决问题的能力又如何呢?
~jim:为此,我要说出五分之二的one。
GetHuman:最后-对其他Aetna Member Services客户有何建议?
~jim:在一天中的早些时候或深夜给他们打电话。不要忘记Aetna Member Services可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~jim在novembre 18, 2017发生的Aetna Member Services客户服务问题中得到了一些有用的反馈和措辞。