Aetna Member Services: Keeps taking me in circles-- gives me another n...

GetHuman用户~CA来自ноябрь 23-го, 2017的Aetna Member Services条客户评论

~CA案的背景

GetHuman:~CA-您能告诉我们其他Aetna Member Services个客户何时提起诉讼吗?
~CA:Sure。在ноябрь 18-го上是morning。
GetHuman:您是否接触到Aetna Member Services,如果可以,怎么做?
~CA:我使用了我在GetHuman Aetna Member Services客户电话号码页面上找到的877-204-9186号码:Aetna Member Services客户服务电话号码
GetHuman:这些常见的Aetna Member Services客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~CA 常见 Aetna Member Services 问题的列表)
~CA:“ Update account information”是我尝试使用to call的原因。

~CA对Aetna Member Services客户服务的评价

GetHuman:那么,您如何总结GetHuman的Aetna Member Services客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~CA:Keeps taking me in circles-- gives me another number to call for member benefits but that number is for providers and then they say they are goign to transfer you but they dont they keep asking you for your provider number... AETNA SERVICE IS AWFUL
GetHuman:让我们量化一下您与Aetna Member Services联系的经验。在1到5的范围内,如何轻松解决Aetna Member Services问题?
~CA:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~CA:在沟通方面,我会给他们五分之三的one。
GetHuman:Aetna Member Services快速有效地解决问题的能力又如何呢?
~CA:为此,我要说出五分之二的five。
GetHuman:最后-对其他Aetna Member Services客户有何建议?
~CA:在一天中的早些时候或深夜给他们打电话。不要忘记Aetna Member Services可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~CA在ноябрь 18-го, 2017发生的Aetna Member Services客户服务问题中得到了一些有用的反馈和措辞。

Aetna Member Services

2.40 of 5 stars | 37条评论

~CA的Aetna Member Services评论

寻求帮助的困难
3 5星
沟通质量
1 5星
及时和专业
5 5星
整体客户服务评分
3 5星

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