AT&T has had to alter my billing discounts due...

GetHuman用户~DSLdropper来自November 21st, 2017的AT&T条客户评论

~DSLdropper案的背景

GetHuman:~DSLdropper-您能告诉我们其他AT&T个客户何时提起诉讼吗?
~DSLdropper:Yeah。在November 19th上是afternoon。
GetHuman:您是否接触到AT&T,如果可以,怎么做?
~DSLdropper:我使用了我在GetHuman AT&T客户电话号码页面上找到的800-331-0500号码:AT&T客户服务电话号码
GetHuman:这些常见的AT&T客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~DSLdropper 常见 AT&T 问题的列表)
~DSLdropper:“ Device Support”是我尝试使用to call的原因。

~DSLdropper对AT&T客户服务的评价

GetHuman:那么,您如何总结GetHuman的AT&T客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~DSLdropper:AT&T has had to alter my billing discounts due to my standard dsl breaking every **-** minutes for *.* years and then, forced me to upgrade to fiber-optic dsl and charged*billed*activated a u-verse **mbps account, only to downgrade me to the same standard dsl that I had before, which is still breaking, while charging me for the higher package without notice. Manager changed my package *-***-***-**** was the number that I was given for their President's Office number & they called me from a masked number out of California, that when called back turned out to be some random guy that had no clue. **They are running*using standard copper phone lines and telling people that fiber-optics are in the area and then scamming them to build up funding to actually install it after the fact. At&t is running a scam, if you've upgraded at any time from standard dsl to fiber-optics, you'd better test your speed to make sure that it upholds to the At&t TOS of their **% of the max. speed available for yo
GetHuman:让我们量化一下您与AT&T联系的经验。在1到5的范围内,如何轻松解决AT&T问题?
~DSLdropper:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~DSLdropper:在沟通方面,我会给他们五分之三的five。
GetHuman:AT&T快速有效地解决问题的能力又如何呢?
~DSLdropper:为此,我要说出五分之二的two。
GetHuman:最后-对其他AT&T客户有何建议?
~DSLdropper:在一天中的早些时候或深夜给他们打电话。不要忘记AT&T可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~DSLdropper在November 19th, 2017发生的AT&T客户服务问题中得到了一些有用的反馈和措辞。

AT&T

2.20 of 5 stars | 1151条评论

~DSLdropper的AT&T评论

寻求帮助的困难
4 5星
沟通质量
5 5星
及时和专业
2 5星
整体客户服务评分
4 5星

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