AT&T: Have been with this company for over ***yrs and...
GetHuman用户GetHuman-courtne24来自November 30., 2017的AT&T条客户评论
GetHuman-courtne24案的背景
GetHuman:GetHuman-courtne24-您能告诉我们其他AT&T个客户何时提起诉讼吗?
GetHuman-courtne24:Yeah。在November 23.上是middle of the night。
GetHuman:您是否接触到AT&T,如果可以,怎么做?
GetHuman-courtne24:我使用了我在GetHuman AT&T客户电话号码页面上找到的800-331-0500号码:AT&T客户服务电话号码 GetHuman:这些常见的AT&T客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-courtne24 常见 AT&T 问题的列表)
GetHuman-courtne24:“ Change Service”是我尝试使用to call的原因。
GetHuman-courtne24对AT&T客户服务的评价
GetHuman:那么,您如何总结GetHuman的AT&T客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-courtne24:Have been with this company for over ***yrs and have never missed a bill... And today being on a customer service for * hrs and being told they were ready and willing to resolve a problem of there making. I explained I had just got off the highway having just made a ** hr trip to North Carolina that they would fix it no problem but the closest store was another ** min trip but I did it because was last day of my ** day return policy. But once I arrived at the Statesville North Carolina was meet with the obvious unwillingness to help or even listen . Then was told it was not ** days it had been ** days and I had read the policy so pretty much I knew better . I have never had an experience so outrageous in nature in my life. I have defend this company with friends who say go to Sprint . I have always said I have been with them for *** yrs and with the miner bill glitch have not had problems. Boy was I a fool any company that treats their customers like idiots they have no time to listen and fix the problem but down right just could careless about. Sprint will be my next call and I will absolutely tell anyone I can not to give this company a dime because when a problem arises they will not be there to even attempt to fix even if it is a problem they themselves have created . Please do not give them a dime of your hard earned money.
GetHuman:让我们量化一下您与AT&T联系的经验。在1到5的范围内,如何轻松解决AT&T问题?
GetHuman-courtne24:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-courtne24:在沟通方面,我会给他们五分之三的five。
GetHuman:AT&T快速有效地解决问题的能力又如何呢?
GetHuman-courtne24:为此,我要说出五分之二的one。
GetHuman:最后-对其他AT&T客户有何建议?
GetHuman-courtne24:在一天中的早些时候或深夜给他们打电话。不要忘记AT&T可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-courtne24在November 23., 2017发生的AT&T客户服务问题中得到了一些有用的反馈和措辞。