West Elm is positively pathetic.We had a ** yea...

GetHuman用户~gkhan来自November 18., 2017的West Elm条客户评论

~gkhan案的背景

GetHuman:~gkhan-您能告诉我们其他West Elm个客户何时提起诉讼吗?
~gkhan:Yeah。在November 14.上是morning。
GetHuman:您是否接触到West Elm,如果可以,怎么做?
~gkhan:我使用了我在GetHuman West Elm客户电话号码页面上找到的888-922-4119号码:West Elm客户服务电话号码
GetHuman:这些常见的West Elm客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~gkhan 常见 West Elm 问题的列表)
~gkhan:“ Change order”是我尝试使用to call的原因。

~gkhan对West Elm客户服务的评价

GetHuman:那么,您如何总结GetHuman的West Elm客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~gkhan:West Elm is positively pathetic.We had a ** year family reunion coming up and needed a new sectional for the big occasion.**We made the purchase decision based on the fact that we would have at least ** weeks for delivery. (Company claimed *-** weeks for delivery) Called around week * and was told we would get a phone call for delivery the following week. Nothing happened so we called in week *. Was told we would get a call the following week.**Called in week ** and there was no update that showed the furniture had even been shipped from the manufacturer to the delivery company. Still holding up hope that the furniture would be delivered soon for the family reunion because as anyone knows, these days, it's almost impossible to just buy something off the shop floors. Spent at least * hours during week ** to see if there updates. Nothing, nothing, nothing.**Last bit of information we got was the manufacturer indicated that the sectional would only be ready to be shipped in * weeks (that
GetHuman:让我们量化一下您与West Elm联系的经验。在1到5的范围内,如何轻松解决West Elm问题?
~gkhan:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~gkhan:在沟通方面,我会给他们五分之三的one。
GetHuman:West Elm快速有效地解决问题的能力又如何呢?
~gkhan:为此,我要说出五分之二的two。
GetHuman:最后-对其他West Elm客户有何建议?
~gkhan:在一天中的早些时候或深夜给他们打电话。不要忘记West Elm可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~gkhan在November 14., 2017发生的West Elm客户服务问题中得到了一些有用的反馈和措辞。

West Elm

1.00 of 5 stars | 8条评论

~gkhan的West Elm评论

寻求帮助的困难
1 5星
沟通质量
1 5星
及时和专业
2 5星
整体客户服务评分
1 5星

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