I urge you NOT to order from West Elm. Save you...

GetHuman用户~bbsquatch来自November 6., 2017的West Elm条客户评论

~bbsquatch案的背景

GetHuman:~bbsquatch-您能告诉我们其他West Elm个客户何时提起诉讼吗?
~bbsquatch:Yes。在November 2.上是middle of the night。
GetHuman:您是否接触到West Elm,如果可以,怎么做?
~bbsquatch:我使用了我在GetHuman West Elm客户电话号码页面上找到的888-922-4119号码:West Elm客户服务电话号码
GetHuman:这些常见的West Elm客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~bbsquatch 常见 West Elm 问题的列表)
~bbsquatch:“ Change order”是我尝试使用to call的原因。

~bbsquatch对West Elm客户服务的评价

GetHuman:那么,您如何总结GetHuman的West Elm客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~bbsquatch:I urge you NOT to order from West Elm. Save yourself the trouble and the headache.**The only reason I gave this one star is because I couldn't put zero stars. I have NEVER dealt with a less professional business than West Elm.**I purchased a king size bed frame and head frame. UPS delivered the headboard about a week and a half later. The bed frame was routed to the wrong address and it was only discovered when they called to try to deliver to the wrong state (yes, as in US State). I spent the next ** days trying to get it re-routed, all the while watching stock dwindle. I called countless times and spent countless hours on the phone about every other day. On the **rd day I finally got someone willing to do their job and it was finally re-routed.**A week later my bed was delivered. As the delivery crew assembled what should be my king size bed I noticed a number of problems, the biggest being it was not a king size bed, but a full. On top of that they did not have any slats and the cro
GetHuman:让我们量化一下您与West Elm联系的经验。在1到5的范围内,如何轻松解决West Elm问题?
~bbsquatch:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~bbsquatch:在沟通方面,我会给他们五分之三的three。
GetHuman:West Elm快速有效地解决问题的能力又如何呢?
~bbsquatch:为此,我要说出五分之二的one。
GetHuman:最后-对其他West Elm客户有何建议?
~bbsquatch:在一天中的早些时候或深夜给他们打电话。不要忘记West Elm可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~bbsquatch在November 2., 2017发生的West Elm客户服务问题中得到了一些有用的反馈和措辞。

West Elm

1.00 of 5 stars | 8条评论

~bbsquatch的West Elm评论

寻求帮助的困难
1 5星
沟通质量
3 5星
及时和专业
1 5星
整体客户服务评分
2 5星

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