Wellcare Healthplans: I could hardly understand the man I spoke to...
GetHuman用户~Dorothy Speer来自November 26th, 2017的Wellcare Healthplans条客户评论
~Dorothy Speer案的背景
GetHuman:~Dorothy Speer-您能告诉我们其他Wellcare Healthplans个客户何时提起诉讼吗?
~Dorothy Speer:Yeah。在November 20th上是morning。
GetHuman:您是否接触到Wellcare Healthplans,如果可以,怎么做?
GetHuman:这些常见的Wellcare Healthplans客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Dorothy Speer 常见 Wellcare Healthplans 问题的列表)
~Dorothy Speer:“ Make/Chase a claim”是我尝试使用to call的原因。
~Dorothy Speer对Wellcare Healthplans客户服务的评价
GetHuman:那么,您如何总结GetHuman的Wellcare Healthplans客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Dorothy Speer:I could hardly understand the man I spoke to. I don't think he understood my problem. I tried to explain that the medication I called about had not been delivered because the pharmacy was waiting to hear from them. It was very frustrating trying to communicate. I never dis get my problem solved.
GetHuman:让我们量化一下您与Wellcare Healthplans联系的经验。在1到5的范围内,如何轻松解决Wellcare Healthplans问题?
~Dorothy Speer:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Dorothy Speer:在沟通方面,我会给他们五分之三的three。
GetHuman:Wellcare Healthplans快速有效地解决问题的能力又如何呢?
~Dorothy Speer:为此,我要说出五分之二的four。
GetHuman:最后-对其他Wellcare Healthplans客户有何建议?
~Dorothy Speer:在一天中的早些时候或深夜给他们打电话。不要忘记Wellcare Healthplans可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Dorothy Speer在November 20th, 2017发生的Wellcare Healthplans客户服务问题中得到了一些有用的反馈和措辞。