Wellcare Healthplans: This is the most ridiculous company I have deal...
GetHuman用户GetHuman-gartenh来自December 1st, 2017的Wellcare Healthplans条客户评论
GetHuman-gartenh案的背景
GetHuman:GetHuman-gartenh-您能告诉我们其他Wellcare Healthplans个客户何时提起诉讼吗?
GetHuman-gartenh:Yes。在November 23rd上是afternoon。
GetHuman:您是否接触到Wellcare Healthplans,如果可以,怎么做?
GetHuman:这些常见的Wellcare Healthplans客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-gartenh 常见 Wellcare Healthplans 问题的列表)
GetHuman-gartenh:“ Update account information”是我尝试使用to call的原因。
GetHuman-gartenh对Wellcare Healthplans客户服务的评价
GetHuman:那么,您如何总结GetHuman的Wellcare Healthplans客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-gartenh:This is the most ridiculous company I have dealt with in years. I have been trying to make a payment on my account since last week. The website won't allow me to pay online because the website is having "issues". When I try to make a payment by phone I am on hold for ** minutes. When I finally reach a rep he tells me he doesn't handle my plan and transfers me. I am then on hold for ** minutes. The automated service tells me my account is in danger because of nonpayment although I have been trying to pay since last week and have spent a total of two hours trying to do so. Pathetic service.
GetHuman:让我们量化一下您与Wellcare Healthplans联系的经验。在1到5的范围内,如何轻松解决Wellcare Healthplans问题?
GetHuman-gartenh:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-gartenh:在沟通方面,我会给他们五分之三的three。
GetHuman:Wellcare Healthplans快速有效地解决问题的能力又如何呢?
GetHuman-gartenh:为此,我要说出五分之二的two。
GetHuman:最后-对其他Wellcare Healthplans客户有何建议?
GetHuman-gartenh:在一天中的早些时候或深夜给他们打电话。不要忘记Wellcare Healthplans可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-gartenh在November 23rd, 2017发生的Wellcare Healthplans客户服务问题中得到了一些有用的反馈和措辞。