Webroot: One phone * said "Closed" but went on to say th...
GetHuman用户~Paying more for less service来自November 15th, 2017的Webroot条客户评论
~Paying more for less service案的背景
GetHuman：~Paying more for less service-您能告诉我们其他Webroot个客户何时提起诉讼吗？
~Paying more for less service：Yup。在November 13th上是evening。
GetHuman：您是否接触到Webroot，如果可以，怎么做？
~Paying more for less service：我使用了我在GetHuman Webroot客户电话号码页面上找到的800-772-9383号码：Webroot客户服务电话号码 GetHuman：这些常见的Webroot客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Paying more for less service 常见 Webroot 问题的列表）
~Paying more for less service：“ Technical support”是我尝试使用to call的原因。
~Paying more for less service对Webroot客户服务的评价
GetHuman：那么，您如何总结GetHuman的Webroot客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Paying more for less service：One phone * said "Closed" but went on to say the regular Business hrs. were (*:** to *:** Pacific time) or something. I was calling at about *:** something Pacific time. Wait time was excessive. (Need more staff?) Sounds like virus scan hasn't been working correctly past * months or so. Is sending a Trouble shooting e-mail, but sounds like I will have to purchase another upgrade download to be able to use my service. Didn't expect that in addition to just renewing * yr. subscription. Yikes!
GetHuman：让我们量化一下您与Webroot联系的经验。在1到5的范围内，如何轻松解决Webroot问题？
~Paying more for less service：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Paying more for less service：在沟通方面，我会给他们五分之三的two。
GetHuman：Webroot快速有效地解决问题的能力又如何呢？
~Paying more for less service：为此，我要说出五分之二的five。
GetHuman：最后-对其他Webroot客户有何建议？
~Paying more for less service：在一天中的早些时候或深夜给他们打电话。不要忘记Webroot可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Paying more for less service在November 13th, 2017发生的Webroot客户服务问题中得到了一些有用的反馈和措辞。