Weber: Short wait time, good communication, however, t...
GetHuman用户~Tricky rick来自novembre 21, 2017的Weber条客户评论
~Tricky rick案的背景
GetHuman：~Tricky rick-您能告诉我们其他Weber个客户何时提起诉讼吗？
~Tricky rick：Yes I can。在novembre 15上是afternoon。
GetHuman：您是否接触到Weber，如果可以，怎么做？
~Tricky rick：我使用了我在GetHuman Weber客户电话号码页面上找到的800-446-1071号码：Weber客户服务电话号码 GetHuman：这些常见的Weber客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Tricky rick 常见 Weber 问题的列表）
~Tricky rick：“ Warranty claim”是我尝试使用to call的原因。
~Tricky rick对Weber客户服务的评价
GetHuman：那么，您如何总结GetHuman的Weber客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Tricky rick：Short wait time, good communication, however, the rep (s)refused to accept the fact the grill regulator was the issue. Called two separate times and explained my problem. The first rep had me send in a picture of the interior of the LP tank. Stated it was the tank not the regulator. A few days later I replaced the tank and sure enough the same leak was present. Called again and instead of the customer service rep acknowledging the regulator was the issue he again stated it was the tank. I've been using a gas grill for *** years and never had a tank issue, however, with this grill it was consecutive brand new tank issues. I just said **** on weber customer service and contacted the lowes store who replaced it with no issues. Absolute horrific problem solving by weber service. Terrible
GetHuman：让我们量化一下您与Weber联系的经验。在1到5的范围内，如何轻松解决Weber问题？
~Tricky rick：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Tricky rick：在沟通方面，我会给他们五分之三的four。
GetHuman：Weber快速有效地解决问题的能力又如何呢？
~Tricky rick：为此，我要说出五分之二的five。
GetHuman：最后-对其他Weber客户有何建议？
~Tricky rick：在一天中的早些时候或深夜给他们打电话。不要忘记Weber可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Tricky rick在novembre 15, 2017发生的Weber客户服务问题中得到了一些有用的反馈和措辞。