I ordered a simple part for my $*** weber grill...
GetHuman用户~Hula Gurl来自November 24th, 2017的Weber条客户评论
~Hula Gurl案的背景
GetHuman:~Hula Gurl-您能告诉我们其他Weber个客户何时提起诉讼吗?
~Hula Gurl:Yup。在November 15th上是afternoon。
GetHuman:您是否接触到Weber,如果可以,怎么做?
~Hula Gurl:我使用了我在GetHuman Weber客户电话号码页面上找到的800-446-1071号码:Weber客户服务电话号码 GetHuman:这些常见的Weber客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Hula Gurl 常见 Weber 问题的列表)
~Hula Gurl:“ Technical support”是我尝试使用to call的原因。
~Hula Gurl对Weber客户服务的评价
GetHuman:那么,您如何总结GetHuman的Weber客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Hula Gurl:I ordered a simple part for my $*** weber grill two weeks ago. I never got an email or heard anything. When I called customer service today, a very dis interested man said they had been doing inventory for the last * weeks and they were starting to ship out parts today. Really? I asked for a tracking number, he didn't have one, I asked for a rush to be put on this order, he couldn't do it, I asked how would I know when it would arrive, he said to call back in a few days. Then he said it was going Fed X ground to Hawaii and that was as fast as it would go anyway. I reminded him that Hawaii was an island and he said, whatever. If I didn't have to order a part from Weber I would NEVER call them for anything again. This is the second bad experience with them in the past two years.
GetHuman:让我们量化一下您与Weber联系的经验。在1到5的范围内,如何轻松解决Weber问题?
~Hula Gurl:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Hula Gurl:在沟通方面,我会给他们五分之三的five。
GetHuman:Weber快速有效地解决问题的能力又如何呢?
~Hula Gurl:为此,我要说出五分之二的four。
GetHuman:最后-对其他Weber客户有何建议?
~Hula Gurl:在一天中的早些时候或深夜给他们打电话。不要忘记Weber可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Hula Gurl在November 15th, 2017发生的Weber客户服务问题中得到了一些有用的反馈和措辞。