WageWorks: The service advertised is using pre-taxed dolla...
GetHuman用户~tommyboy来自نوفمبر ٣، ٢٠١٧的WageWorks条客户评论
~tommyboy案的背景
GetHuman:~tommyboy-您能告诉我们其他WageWorks个客户何时提起诉讼吗?
~tommyboy:Yes I can。在أكتوبر ٢٧上是afternoon。
GetHuman:您是否接触到WageWorks,如果可以,怎么做?
GetHuman:这些常见的WageWorks客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~tommyboy 常见 WageWorks 问题的列表)
~tommyboy:“ Update account information”是我尝试使用to call的原因。
~tommyboy对WageWorks客户服务的评价
GetHuman:那么,您如何总结GetHuman的WageWorks客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~tommyboy:The service advertised is using pre-taxed dollars to pay for medical expenses. Sounds good, right? Not so fast, it is an extreme hassle to pay your provider using wagework* the card is constantly denied even though it is sufficiently funded* you have to jump through hoops to get them to authorize a payment to your doctor * pharmacy, etc.* the customer service is a mind numbing excercise in futility. I have subscribed through my employer for the last two years and every year has been a mad scramble to get them to authorize release of funds to my provider (wagework get to keep any money left in account after year end). I have never written a complaint in my life, but had to with this company. Wageworks is good in premise - horrible in practice.
GetHuman:让我们量化一下您与WageWorks联系的经验。在1到5的范围内,如何轻松解决WageWorks问题?
~tommyboy:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~tommyboy:在沟通方面,我会给他们五分之三的two。
GetHuman:WageWorks快速有效地解决问题的能力又如何呢?
~tommyboy:为此,我要说出五分之二的three。
GetHuman:最后-对其他WageWorks客户有何建议?
~tommyboy:在一天中的早些时候或深夜给他们打电话。不要忘记WageWorks可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~tommyboy在أكتوبر ٢٧، ٢٠١٧发生的WageWorks客户服务问题中得到了一些有用的反馈和措辞。