WageWorks: I called the cobra dept and got right through a...
GetHuman用户~Vickie来自November 27., 2017的WageWorks条客户评论
~Vickie案的背景
GetHuman:~Vickie-您能告诉我们其他WageWorks个客户何时提起诉讼吗?
~Vickie:Yup。在November 25.上是middle of the night。
GetHuman:您是否接触到WageWorks,如果可以,怎么做?
GetHuman:这些常见的WageWorks客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Vickie 常见 WageWorks 问题的列表)
~Vickie:“ Coverage question”是我尝试使用to call的原因。
~Vickie对WageWorks客户服务的评价
GetHuman:那么,您如何总结GetHuman的WageWorks客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Vickie:I called the cobra dept and got right through and she was nice but could not explain why my form was denied by the processing dept, I was told last week it was because I didn't have dental marked. My problem is my son is now going without his meds for cancer and it will take another ** days to process. And she said no one from the process dept will talk on the phone. Total joke.
GetHuman:让我们量化一下您与WageWorks联系的经验。在1到5的范围内,如何轻松解决WageWorks问题?
~Vickie:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Vickie:在沟通方面,我会给他们五分之三的one。
GetHuman:WageWorks快速有效地解决问题的能力又如何呢?
~Vickie:为此,我要说出五分之二的four。
GetHuman:最后-对其他WageWorks客户有何建议?
~Vickie:在一天中的早些时候或深夜给他们打电话。不要忘记WageWorks可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Vickie在November 25., 2017发生的WageWorks客户服务问题中得到了一些有用的反馈和措辞。