WageWorks: I was very disappointed working with this compa...

GetHuman用户~M K来自novembre 27º, 2017的WageWorks条客户评论

~M K案的背景

GetHuman:~M K-您能告诉我们其他WageWorks个客户何时提起诉讼吗?
~M K:Yes I can。在novembre 18º上是evening。
GetHuman:您是否接触到WageWorks,如果可以,怎么做?
~M K:我使用了我在GetHuman WageWorks客户电话号码页面上找到的877-924-3967号码:WageWorks客户服务电话号码
GetHuman:这些常见的WageWorks客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~M K 常见 WageWorks 问题的列表)
~M K:“ Update account information”是我尝试使用to call的原因。

~M K对WageWorks客户服务的评价

GetHuman:那么,您如何总结GetHuman的WageWorks客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~M K:I was very disappointed working with this company. Let's start with the big one. They don't notify you if you have a balance at the end of the year. I had a healthcare provider refund my FSA and didn't know about it. WageWorks was more than happy to keep my money and not notify me. They will notify you of everything else. I'm sorry, but that is suspect behavior. Beyond that, working with their customer support is really bad. They usually can't answer questions and if you try to get a supervisor on the phone they won't easily do that. Even at the supervisor level getting an answer is tough. They are really good at giving you the run around. State insurance agencies should be taking a look at their deceitful practices.
GetHuman:让我们量化一下您与WageWorks联系的经验。在1到5的范围内,如何轻松解决WageWorks问题?
~M K:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~M K:在沟通方面,我会给他们五分之三的four。
GetHuman:WageWorks快速有效地解决问题的能力又如何呢?
~M K:为此,我要说出五分之二的five。
GetHuman:最后-对其他WageWorks客户有何建议?
~M K:在一天中的早些时候或深夜给他们打电话。不要忘记WageWorks可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~M K在novembre 18º, 2017发生的WageWorks客户服务问题中得到了一些有用的反馈和措辞。

WageWorks

2.44 of 5 stars | 90条评论

~M K的WageWorks评论

寻求帮助的困难
3 5星
沟通质量
4 5星
及时和专业
5 5星
整体客户服务评分
4 5星

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