Have called WageWorks customer service * times...
GetHuman用户~JM来自November 11th, 2017的WageWorks条客户评论
~JM案的背景
GetHuman:~JM-您能告诉我们其他WageWorks个客户何时提起诉讼吗?
~JM:Yes I can。在November 7th上是evening。
GetHuman:您是否接触到WageWorks,如果可以,怎么做?
GetHuman:这些常见的WageWorks客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~JM 常见 WageWorks 问题的列表)
~JM:“ Renew coverage”是我尝试使用to call的原因。
~JM对WageWorks客户服务的评价
GetHuman:那么,您如何总结GetHuman的WageWorks客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~JM:Have called WageWorks customer service * times in the past * months. They took money from my paycheck each month, but cannot get the fund transferred to my commuter card. There were a card serial number issue at the beginning and it supposed to be corrected on their system after the first call. But after * months with more than * phone calls, including taking to a supervisor, they still cannot get their work fixed. My money is accumulating at WageWorks that I cannot reach, not mentioning that I have to take extra few minutes each day to pay my commute at the ticket booth. At the end, I decide to cancel my benefit to stop WageWorks from taking my money each month (they already took * months of money from my paycheck) and pray that I will not change job so I will still taking the public transportation and I will get a chance to use the sitting money if WageWorks can ever find a competent worker to get their job done.
GetHuman:让我们量化一下您与WageWorks联系的经验。在1到5的范围内,如何轻松解决WageWorks问题?
~JM:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~JM:在沟通方面,我会给他们五分之三的three。
GetHuman:WageWorks快速有效地解决问题的能力又如何呢?
~JM:为此,我要说出五分之二的one。
GetHuman:最后-对其他WageWorks客户有何建议?
~JM:在一天中的早些时候或深夜给他们打电话。不要忘记WageWorks可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~JM在November 7th, 2017发生的WageWorks客户服务问题中得到了一些有用的反馈和措辞。