Vodacom: To Whom it may concern.**I am very displeased w...
GetHuman用户~Robyn Cluttey来自noviembre 23º, 2017的Vodacom条客户评论
~Robyn Cluttey案的背景
GetHuman:~Robyn Cluttey-您能告诉我们其他Vodacom个客户何时提起诉讼吗?
~Robyn Cluttey:Yeah。在noviembre 15º上是late at night。
GetHuman:您是否接触到Vodacom,如果可以,怎么做?
GetHuman:这些常见的Vodacom客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Robyn Cluttey 常见 Vodacom 问题的列表)
~Robyn Cluttey:“ Overcharge/Strange charge”是我尝试使用to call的原因。
~Robyn Cluttey对Vodacom客户服务的评价
GetHuman:那么,您如何总结GetHuman的Vodacom客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Robyn Cluttey:To Whom it may concern.**I am very displeased with the service i have received.**I was phoned by one of your consultants, who wanted to do a migration.**I said to her that I would only do it if my monthly cost are lower, she said to me that it would be lower.**I was told that it will be around R***.** a month.**Then I looked at my bill and saw that R***.** odd was due at the end of the month.**I was given false information.**I then phoned you guys again and asked to go back to my previous package, and I was told that they would change it.**It has not been changed and I have paid the full amount due.**I really don't think it is right that I have to pay the cancelation fees, and my bill at the end of this month Aug **** must be back to what it was before @ R***.****Thank you.
GetHuman:让我们量化一下您与Vodacom联系的经验。在1到5的范围内,如何轻松解决Vodacom问题?
~Robyn Cluttey:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Robyn Cluttey:在沟通方面,我会给他们五分之三的two。
GetHuman:Vodacom快速有效地解决问题的能力又如何呢?
~Robyn Cluttey:为此,我要说出五分之二的three。
GetHuman:最后-对其他Vodacom客户有何建议?
~Robyn Cluttey:在一天中的早些时候或深夜给他们打电话。不要忘记Vodacom可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Robyn Cluttey在noviembre 15º, 2017发生的Vodacom客户服务问题中得到了一些有用的反馈和措辞。