Vodacom: complaint
GetHuman用户GetHuman-starkho来自December 7th, 2017的Vodacom条客户评论
GetHuman-starkho案的背景
GetHuman：GetHuman-starkho-您能告诉我们其他Vodacom个客户何时提起诉讼吗？
GetHuman-starkho：Yes I can。在December 6th上是morning。
GetHuman：您是否接触到Vodacom，如果可以，怎么做？
GetHuman-starkho：我使用了我在GetHuman Vodacom客户电话号码页面上找到的082111号码：Vodacom客户服务电话号码 GetHuman：这些常见的Vodacom客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-starkho 常见 Vodacom 问题的列表）
GetHuman-starkho：“ Service problem”是我尝试使用to call的原因。
GetHuman-starkho对Vodacom客户服务的评价
GetHuman：那么，您如何总结GetHuman的Vodacom客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-starkho：complaint
GetHuman：您能从12/06/17发生的事情中告诉我们其他人吗？
GetHuman-starkho：on the ** February i went to Vodacare westgate mall next game store to purchase modem ZTE K**** serial number *************** for my computer which i got and paid in R***. the consultant who helped me was Jacco and when i get home my husband bought the the same thing for me as present, so i decided to return the one that i bought because it was still sealed in the box. i went to the shop again on the ** February to get a refund and there was a man and a lady who helped me and they took the modem and the slip from me and asked for my banking details which i gave to them same time. They told me that the money will reflect on my account within ** to ** hours. today is the **th February and i have not received nothing yet and when i phone the store spoke to the consultant who then told me that he will find out from head office what is the problem and he will phone me back cause i even gave him my number but he did not come back to me. I believe this is not how customers should be treated. My Name: Maria ********** i need help on this matter or i will take further steps.
GetHuman：让我们量化一下您与Vodacom联系的经验。在1到5的范围内，如何轻松解决Vodacom问题？
GetHuman-starkho：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-starkho：在沟通方面，我会给他们五分之三的four。
GetHuman：Vodacom快速有效地解决问题的能力又如何呢？
GetHuman-starkho：为此，我要说出五分之二的one。
GetHuman：最后-对其他Vodacom客户有何建议？
GetHuman-starkho：在一天中的早些时候或深夜给他们打电话。不要忘记Vodacom可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-starkho在December 6th, 2017发生的Vodacom客户服务问题中得到了一些有用的反馈和措辞。