TransUnion: my accounts are paid except for credit cards wh...

GetHuman用户~Edward Lovelist Jr来自November 28th, 2017的TransUnion条客户评论

Background on ~Edward Lovelist Jr's case

GetHuman: ~Edward Lovelist Jr - can you tell our other TransUnion customers when your case took place?
~Edward Lovelist Jr: Yes I can. It was late at night, on November 21st.
GetHuman: Did you reach out to TransUnion, and if so, how?
~Edward Lovelist Jr: I used the 800-916-8800 number I found for on the GetHuman TransUnion customer phone number page I was on: TransUnion Customer Service Phone Number
GetHuman: And which of these common TransUnion customer issues best describes the reason you wanted to talk to them?
(Shows ~Edward Lovelist Jr a list of common TransUnion problems)
~Edward Lovelist Jr: "Fix Credit History" was why I was trying to call.

~Edward Lovelist Jr's review of TransUnion customer service

GetHuman: So how would you sum up your experience for GetHuman's TransUnion customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Edward Lovelist Jr: my accounts are paid except for credit cards which are current,was trying to find out why my score is so low?
GetHuman: Let's quantify your experience contacting TransUnion. On a scale of 1 to 5, how easy is it go get help on a TransUnion problem?
~Edward Lovelist Jr: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Edward Lovelist Jr: I'd give them a four out of five on communication.
GetHuman: And what about TransUnion's ability to quickly and effectively address your problem?
~Edward Lovelist Jr: For that I would say three out of five.
GetHuman: And finally- any advice for other TransUnion customers?
~Edward Lovelist Jr: 在一天中的早些时候或深夜给他们打电话。不要忘记TransUnion可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman: Well there you have it. Some useful feedback and words from ~Edward Lovelist Jr taken from his TransUnion customer service problem that occurred on November 21st, 2017.


3.03 of 5 stars | 352 reviews

~Edward Lovelist Jr's TransUnion Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like TransUnion, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with TransUnion in any way.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!