TransUnion: I spoke with a young lady who said her name is...
GetHuman用户~Justice来自November 19, 2017的TransUnion条客户评论
~Justice案的背景
GetHuman:~Justice-您能告诉我们其他TransUnion个客户何时提起诉讼吗?
~Justice:Yeah。在November 18上是morning。
GetHuman:您是否接触到TransUnion,如果可以,怎么做?
GetHuman:这些常见的TransUnion客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Justice 常见 TransUnion 问题的列表)
~Justice:“ Unfreeze Credit”是我尝试使用to call的原因。
~Justice对TransUnion客户服务的评价
GetHuman:那么,您如何总结GetHuman的TransUnion客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Justice:I spoke with a young lady who said her name is Mary, reference* ****. I was disappointed when Mary informed me that she could only transfer me to another Transunion number to get desired results. Why is this number listed as "customer service" if they seem to be a "dispatch service". In addition to this, I forced to wait until Monday to speak to a service rep. and supervisor. Overall, Mary was very nice but this process needs work.
GetHuman:让我们量化一下您与TransUnion联系的经验。在1到5的范围内,如何轻松解决TransUnion问题?
~Justice:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Justice:在沟通方面,我会给他们五分之三的two。
GetHuman:TransUnion快速有效地解决问题的能力又如何呢?
~Justice:为此,我要说出五分之二的one。
GetHuman:最后-对其他TransUnion客户有何建议?
~Justice:在一天中的早些时候或深夜给他们打电话。不要忘记TransUnion可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Justice在November 18, 2017发生的TransUnion客户服务问题中得到了一些有用的反馈和措辞。