TransUnion sent me through a loop wasting my ti...
GetHuman用户GetHuman-245100来自November 19, 2017的TransUnion条客户评论
GetHuman-245100案的背景
GetHuman:GetHuman-245100-您能告诉我们其他TransUnion个客户何时提起诉讼吗?
GetHuman-245100:Yes I can。在November 18上是afternoon。
GetHuman:您是否接触到TransUnion,如果可以,怎么做?
GetHuman:这些常见的TransUnion客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-245100 常见 TransUnion 问题的列表)
GetHuman-245100:“ Fix Credit History”是我尝试使用to call的原因。
GetHuman-245100对TransUnion客户服务的评价
GetHuman:那么,您如何总结GetHuman的TransUnion客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-245100:TransUnion sent me through a loop wasting my time and money - I tell them I needed to sort out some identity information. I send it off, without being told even the smallest error in address (in my case irrelevant) would affect the process, so I send it off, call back for verification, they say it's all fine, just for me to be told in the letter that was supposed to be my credit report that I have to send the same information, without explaining why. I obviously was very upset while having my time wasted. I eventually spoke to a supervisor who gave me the same ********... Completely unprofessional yet expect customers to be held to the same standards...
GetHuman:让我们量化一下您与TransUnion联系的经验。在1到5的范围内,如何轻松解决TransUnion问题?
GetHuman-245100:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-245100:在沟通方面,我会给他们五分之三的five。
GetHuman:TransUnion快速有效地解决问题的能力又如何呢?
GetHuman-245100:为此,我要说出五分之二的two。
GetHuman:最后-对其他TransUnion客户有何建议?
GetHuman-245100:在一天中的早些时候或深夜给他们打电话。不要忘记TransUnion可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-245100在November 18, 2017发生的TransUnion客户服务问题中得到了一些有用的反馈和措辞。