TIAA-CREF: I have a "wealth manager"* I also have $*.* in...
GetHuman用户~JackS1941来自November 20th, 2017的TIAA-CREF条客户评论
~JackS1941案的背景
GetHuman：~JackS1941-您能告诉我们其他TIAA-CREF个客户何时提起诉讼吗？
~JackS1941：Yes I can。在November 11th上是afternoon。
GetHuman：您是否接触到TIAA-CREF，如果可以，怎么做？
GetHuman：这些常见的TIAA-CREF客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~JackS1941 常见 TIAA-CREF 问题的列表）
~JackS1941：“ Renew coverage”是我尝试使用to call的原因。
~JackS1941对TIAA-CREF客户服务的评价
GetHuman：那么，您如何总结GetHuman的TIAA-CREF客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~JackS1941：I have a "wealth manager"* I also have $*.* in CREF, which I built without this guy's help. He wants to set up a plan for me, yet he never analyzed my account nor knew that I had retired a year ago. What he really seemed to want was to sell me insurance or an annuity. I asked him for one thing: the forms for withdrawing my RMD and additional monies (I did this in ****)* what I got from him was a packet of things I didn't ask for and certainly don't want. Oh, BTW, he never sent me the forms I requested. My experience, two years running, is that TIAA is a solid investment company, but they make it hard for you to get your money out!
GetHuman：让我们量化一下您与TIAA-CREF联系的经验。在1到5的范围内，如何轻松解决TIAA-CREF问题？
~JackS1941：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~JackS1941：在沟通方面，我会给他们五分之三的five。
GetHuman：TIAA-CREF快速有效地解决问题的能力又如何呢？
~JackS1941：为此，我要说出五分之二的five。
GetHuman：最后-对其他TIAA-CREF客户有何建议？
~JackS1941：在一天中的早些时候或深夜给他们打电话。不要忘记TIAA-CREF可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~JackS1941在November 11th, 2017发生的TIAA-CREF客户服务问题中得到了一些有用的反馈和措辞。