Straight Talk: phone deactivated
GetHuman用户GetHuman-amcolve来自novembre 30º, 2017的Straight Talk条客户评论
GetHuman-amcolve案的背景
GetHuman:GetHuman-amcolve-您能告诉我们其他Straight Talk个客户何时提起诉讼吗?
GetHuman-amcolve:Yup。在novembre 23º上是middle of the night。
GetHuman:您是否接触到Straight Talk,如果可以,怎么做?
GetHuman:这些常见的Straight Talk客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-amcolve 常见 Straight Talk 问题的列表)
GetHuman-amcolve:“ Complaint”是我尝试使用to call的原因。
GetHuman-amcolve对Straight Talk客户服务的评价
GetHuman:那么,您如何总结GetHuman的Straight Talk客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-amcolve:phone deactivated
GetHuman:您能从11/23/17发生的事情中告诉我们其他人吗?
GetHuman-amcolve:I had an iPhone *s and it got exposed to water so I bought the straight talk LG Sunrise. I successfully transferred my phone number over and was able to use the phone for a month. After a month the phone wouldn't go past the power on screen. So I bought another phone and transferred my number to it. Unfortunately this phone didn't work in my area. I took it back and exchanged it for the LG Destiny. I went to transfer my number and it assigned me a completely new number. I called tech support and they tried to port the number to my SIM card. They could not so they deactivated my phone and sent me a new SIM card and told me to call back when I received that new SIM card. I called when I got the SIM card and the lady misunderstood me and assigned me a new number (she sounded in a rush to get me off the phone). I called back and got a guy and he was very helpful. Sent me another SIM card and when it arrived I was able to successfully activate my phone with the desired number. My phone worked for the entire month of October. I was able to make and receive calls and texts. I purchased a service card ********** and went to add the card **********. After I input the pin number the system ended my phone call without confirmation of added airtime. I called back and tried to add the pin again and was told it had already been used. So I called tech support. I spent ** minutes with a guy who then told me he couldn't help me after ** minutes and transferred me to a lady. At this time they made sure to tell me that I needed to enter the correct phone number I was trying to activate in the future. Funny. I called from the exact phone as I have always done. The lady said she was working on it and at the end of our call said to wait ** minutes before powering my phone back on and attempt to make a call. I did this and nothing. I tried this for an hour. I went to Walmart Wireless and they called. A lady was able to reactivate my phone and it worked for two days. I called again ********** and was told that my number was never ported over to the SIM card (Which is untrue because my phone worked an entire month). She then ported my number over and told me to wait ** minutes and turn off and on and make a call. It's been two days and my phone still does not work. I am now out $** for the first phone the LG Sunrise, $** for the LG Destiny and $** for my service card. All I want is my service active with the phone number I've used the past two years with straight talk. ******UPDATE:**PROBLEM FIXED ********** **:** AM BY MARIA.***We will see how long this lasts.
GetHuman:让我们量化一下您与Straight Talk联系的经验。在1到5的范围内,如何轻松解决Straight Talk问题?
GetHuman-amcolve:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-amcolve:在沟通方面,我会给他们五分之三的five。
GetHuman:Straight Talk快速有效地解决问题的能力又如何呢?
GetHuman-amcolve:为此,我要说出五分之二的one。
GetHuman:最后-对其他Straight Talk客户有何建议?
GetHuman-amcolve:在一天中的早些时候或深夜给他们打电话。不要忘记Straight Talk可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-amcolve在novembre 23º, 2017发生的Straight Talk客户服务问题中得到了一些有用的反馈和措辞。