Straight Talk: I love straight service and I've never had a pr...

GetHuman用户~Ms.816来自November 25., 2017的Straight Talk条客户评论

~Ms.816案的背景

GetHuman:~Ms.816-您能告诉我们其他Straight Talk个客户何时提起诉讼吗?
~Ms.816:Yup。在November 15.上是afternoon。
GetHuman:您是否接触到Straight Talk,如果可以,怎么做?
~Ms.816:我使用了我在GetHuman Straight Talk客户电话号码页面上找到的800-876-5753号码:Straight Talk客户服务电话号码
GetHuman:这些常见的Straight Talk客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Ms.816 常见 Straight Talk 问题的列表)
~Ms.816:“ Device Support”是我尝试使用to call的原因。

~Ms.816对Straight Talk客户服务的评价

GetHuman:那么,您如何总结GetHuman的Straight Talk客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Ms.816:I love straight service and I've never had a problem but I've never had to deal with customer service until recently. I had an issue with my phone and I talked to several different representatives because as soon as I get one I'll be on the phone with them for bout ** minutes and all they kept saying was can you hold for *** minutes while I look.something up.(went through that for at least ** min). Then I'm going to.transfer to another department that can better assist you.(went through the same process with person ** n stayed on the phone just as long then got disconnected. So I had to call back again n again again. I talked with at least ** people and the same thing kept happening. I finally got someone later on that night who told me my phone was defective and to send it back. He emailed me some instructions on how to send my phone back. Instructions said send phone,battery,and chargers. I did that. When I received the refurbish phone that they sent it came with everything better ba
GetHuman:让我们量化一下您与Straight Talk联系的经验。在1到5的范围内,如何轻松解决Straight Talk问题?
~Ms.816:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Ms.816:在沟通方面,我会给他们五分之三的five。
GetHuman:Straight Talk快速有效地解决问题的能力又如何呢?
~Ms.816:为此,我要说出五分之二的one。
GetHuman:最后-对其他Straight Talk客户有何建议?
~Ms.816:在一天中的早些时候或深夜给他们打电话。不要忘记Straight Talk可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Ms.816在November 15., 2017发生的Straight Talk客户服务问题中得到了一些有用的反馈和措辞。

Straight Talk

1.90 of 5 stars | 736条评论

~Ms.816的Straight Talk评论

寻求帮助的困难
4 5星
沟通质量
5 5星
及时和专业
1 5星
整体客户服务评分
3 5星

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