Sirius/XM: Very shady company when it comes to your money...
GetHuman用户~kclights来自November 9, 2017的Sirius/XM条客户评论
~kclights案的背景
GetHuman：~kclights-您能告诉我们其他Sirius/XM个客户何时提起诉讼吗？
~kclights：Yes I can。在November 1上是evening。
GetHuman：您是否接触到Sirius/XM，如果可以，怎么做？
GetHuman：这些常见的Sirius/XM客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~kclights 常见 Sirius/XM 问题的列表）
~kclights：“ Dispute a Charge”是我尝试使用to call的原因。
~kclights对Sirius/XM客户服务的评价
GetHuman：那么，您如何总结GetHuman的Sirius/XM客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~kclights：Very shady company when it comes to your money and your credit card. I called and ordered a receiver for my business stereo system and they sent the wrong product - one for a vehicle. They did not have the right adapter and only gave me a partial refund when I returned. I next realized they began charging a service fee although I obviously did not have the means to use. I called and cancelled of course. They offered to hold as a full credit until I was ready to activitate - approximately. So for the last * months I believed I had a credit with this company. Yesterday I received another "quarterly service fee" of $**.**. I called and of course they said they had no record of the cancellation or the credit. Instead of offering a refund they attempted to push a discounted rate on me. (All in broken English.) I insisted on the cancellation and refund. Which, after another ** minutes of haggling they agreed to give. Still waiting to see if it appears on card. My advice, stay away
GetHuman：让我们量化一下您与Sirius/XM联系的经验。在1到5的范围内，如何轻松解决Sirius/XM问题？
~kclights：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~kclights：在沟通方面，我会给他们五分之三的four。
GetHuman：Sirius/XM快速有效地解决问题的能力又如何呢？
~kclights：为此，我要说出五分之二的one。
GetHuman：最后-对其他Sirius/XM客户有何建议？
~kclights：在一天中的早些时候或深夜给他们打电话。不要忘记Sirius/XM可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~kclights在November 1, 2017发生的Sirius/XM客户服务问题中得到了一些有用的反馈和措辞。