Waste of time contacting Samsung, bought my son...
GetHuman用户GetHuman-19848来自November 18, 2017的Samsung条客户评论
GetHuman-19848案的背景
GetHuman:GetHuman-19848-您能告诉我们其他Samsung个客户何时提起诉讼吗?
GetHuman-19848:Yup。在November 11上是morning。
GetHuman:您是否接触到Samsung,如果可以,怎么做?
GetHuman-19848:我使用了我在GetHuman Samsung客户电话号码页面上找到的800-726-7864号码:Samsung客户服务电话号码 GetHuman:这些常见的Samsung客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-19848 常见 Samsung 问题的列表)
GetHuman-19848:“ Track an order”是我尝试使用to call的原因。
GetHuman-19848对Samsung客户服务的评价
GetHuman:那么,您如何总结GetHuman的Samsung客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-19848:Waste of time contacting Samsung, bought my sone a tablet Nov **** I have since had to send it in for repairs * times and it is only Sept **th **** (so less than a year) then when I asked them to send a new charger as it was not working (and still under warranty)I was asked to send proof of purchase, even though I sent this the first time it was sent for repair, I asked to speak to the manager and kept being put on hold and told that customer service was busy - I ddi not ask for customer service I asked for teh manager? anyway a pointless ** mins of my life wasted as nothing got resolved!
GetHuman:让我们量化一下您与Samsung联系的经验。在1到5的范围内,如何轻松解决Samsung问题?
GetHuman-19848:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-19848:在沟通方面,我会给他们五分之三的one。
GetHuman:Samsung快速有效地解决问题的能力又如何呢?
GetHuman-19848:为此,我要说出五分之二的one。
GetHuman:最后-对其他Samsung客户有何建议?
GetHuman-19848:在一天中的早些时候或深夜给他们打电话。不要忘记Samsung可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-19848在November 11, 2017发生的Samsung客户服务问题中得到了一些有用的反馈和措辞。