Samsung: I ordered my TV during black friday on a preord...

GetHuman用户~Samsung Sucks!来自novembre 25, 2017的Samsung条客户评论

~Samsung Sucks!案的背景

GetHuman:~Samsung Sucks!-您能告诉我们其他Samsung个客户何时提起诉讼吗?
~Samsung Sucks!:Yes。在novembre 24上是middle of the night。
GetHuman:您是否接触到Samsung,如果可以,怎么做?
~Samsung Sucks!:我使用了我在GetHuman Samsung客户电话号码页面上找到的800-726-7864号码:Samsung客户服务电话号码
GetHuman:这些常见的Samsung客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Samsung Sucks! 常见 Samsung 问题的列表)
~Samsung Sucks!:“ Returns”是我尝试使用to call的原因。

~Samsung Sucks!对Samsung客户服务的评价

GetHuman:那么,您如何总结GetHuman的Samsung客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Samsung Sucks!:I ordered my TV during black friday on a preorder online. Got a call that it was back order the very day the promotino officially began. So, I cancelled the order right away (i,e. Nov** and cancellation will take *-* business day). Then coincidently on the *rd business day I get a shipping notification. I called the AGS shipping company ot refuse delivery. They said Samsung should know of this right away. Called back on Dec * cos my credit card was now charged. I have NO **** TV. FYI. They said I was charged cos shipment went out before my cancellation was processed. Coincidence? I called on Dec * and they tell me the TV was back in the warehouse and they my credit card hold would clear in *-* business days from Dec *. On Dec ** (i.e. *th business day), my card is still charged. WTF. I called and now they tell me the TV is still with AGS and they didn't get it back. Now I have to wait another f*%*king *-** business days for my refund. In otherword, Samsung had my money from Dec *th th
GetHuman:让我们量化一下您与Samsung联系的经验。在1到5的范围内,如何轻松解决Samsung问题?
~Samsung Sucks!:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Samsung Sucks!:在沟通方面,我会给他们五分之三的one。
GetHuman:Samsung快速有效地解决问题的能力又如何呢?
~Samsung Sucks!:为此,我要说出五分之二的one。
GetHuman:最后-对其他Samsung客户有何建议?
~Samsung Sucks!:在一天中的早些时候或深夜给他们打电话。不要忘记Samsung可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Samsung Sucks!在novembre 24, 2017发生的Samsung客户服务问题中得到了一些有用的反馈和措辞。

Samsung

1.58 of 5 stars | 344条评论

~Samsung Sucks!的Samsung评论

寻求帮助的困难
1 5星
沟通质量
1 5星
及时和专业
1 5星
整体客户服务评分
1 5星

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