Samsung: I would strongly advise anyone against ever buy...

GetHuman用户~Samsung Buyers Beware!来自November 23., 2017的Samsung条客户评论

~Samsung Buyers Beware!案的背景

GetHuman:~Samsung Buyers Beware!-您能告诉我们其他Samsung个客户何时提起诉讼吗?
~Samsung Buyers Beware!:Yes I can。在November 21.上是afternoon。
GetHuman:您是否接触到Samsung,如果可以,怎么做?
~Samsung Buyers Beware!:我使用了我在GetHuman Samsung客户电话号码页面上找到的800-726-7864号码:Samsung客户服务电话号码
GetHuman:这些常见的Samsung客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Samsung Buyers Beware! 常见 Samsung 问题的列表)
~Samsung Buyers Beware!:“ Warranty claim”是我尝试使用to call的原因。

~Samsung Buyers Beware!对Samsung客户服务的评价

GetHuman:那么,您如何总结GetHuman的Samsung客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Samsung Buyers Beware!:I would strongly advise anyone against ever buying a Samsung product, and if you do, be sure to buy the retailer warranty so that you will not have to rely on Samsung for service. I purchased a Samsung dishwasher from a large retail chain that stopped working after only * months. After TWO extensive repairs, the unit still wouldn't run, the service company said it could not be repaired, but Samsung still refused to replace it, instead setting up service with another company only to cancel the service the day of with no call to us. This went on for over a month, until the retailer took pity on me and agreed to refund the unit for a different brand. According to service technicians and retailers I've spoken with, this is how Samsung handles issues of this nature - makes their customers miserable until the retailer cleans up their problems. Buyer beware!!
GetHuman:让我们量化一下您与Samsung联系的经验。在1到5的范围内,如何轻松解决Samsung问题?
~Samsung Buyers Beware!:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Samsung Buyers Beware!:在沟通方面,我会给他们五分之三的one。
GetHuman:Samsung快速有效地解决问题的能力又如何呢?
~Samsung Buyers Beware!:为此,我要说出五分之二的four。
GetHuman:最后-对其他Samsung客户有何建议?
~Samsung Buyers Beware!:在一天中的早些时候或深夜给他们打电话。不要忘记Samsung可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Samsung Buyers Beware!在November 21., 2017发生的Samsung客户服务问题中得到了一些有用的反馈和措辞。

Samsung

1.58 of 5 stars | 344条评论

~Samsung Buyers Beware!的Samsung评论

寻求帮助的困难
4 5星
沟通质量
1 5星
及时和专业
4 5星
整体客户服务评分
3 5星

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