I purchased a Samsung range on December...

GetHuman用户~Outrageous来自novembre 27, 2017的Samsung条客户评论

~Outrageous案的背景

GetHuman:~Outrageous-您能告诉我们其他Samsung个客户何时提起诉讼吗?
~Outrageous:Yup。在novembre 22上是evening。
GetHuman:您是否接触到Samsung,如果可以,怎么做?
~Outrageous:我使用了我在GetHuman Samsung客户电话号码页面上找到的800-726-7864号码:Samsung客户服务电话号码
GetHuman:这些常见的Samsung客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Outrageous 常见 Samsung 问题的列表)
~Outrageous:“ Where to buy”是我尝试使用to call的原因。

~Outrageous对Samsung客户服务的评价

GetHuman:那么,您如何总结GetHuman的Samsung客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Outrageous:I purchased a Samsung range on December **, ****. I got it home and two burners did not light. I spoke with a rep. at homedepot and they ordered the parts to repair. The parts never came. Homedepot as well as I called several times and were told that it was shipped. Finaly on April **th a homedepot rep. called me with a samsung rep on the phone asking me what days would be better. We settled on April **th after * pm. On April **th a Mike called me from an authorized repair company in newhall. He informed me that my range was not in warranty and I would be billed for the service. I explained that I have the receipt and I just had purchased it in December. I emailed him the receipt. On Monday I called to verify he received it and was told that he never did ( my email says read) and that he cancelled my appointment without telling me. I than called samsung and sat on hold for ** minutes while to reps. tried to figure out what was going on. Again I emailed them the receipt, th
GetHuman:让我们量化一下您与Samsung联系的经验。在1到5的范围内,如何轻松解决Samsung问题?
~Outrageous:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Outrageous:在沟通方面,我会给他们五分之三的four。
GetHuman:Samsung快速有效地解决问题的能力又如何呢?
~Outrageous:为此,我要说出五分之二的three。
GetHuman:最后-对其他Samsung客户有何建议?
~Outrageous:在一天中的早些时候或深夜给他们打电话。不要忘记Samsung可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Outrageous在novembre 22, 2017发生的Samsung客户服务问题中得到了一些有用的反馈和措辞。

Samsung

1.58 of 5 stars | 344条评论

~Outrageous的Samsung评论

寻求帮助的困难
1 5星
沟通质量
4 5星
及时和专业
3 5星
整体客户服务评分
3 5星

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