Roku: I spoke with "Mike" and then "Kanal" and they t...
GetHuman用户~David来自November 25th, 2017的Roku条客户评论
~David案的背景
GetHuman:~David-您能告诉我们其他Roku个客户何时提起诉讼吗?
~David:Yeah。在November 23rd上是morning。
GetHuman:您是否接触到Roku,如果可以,怎么做?
~David:我使用了我在GetHuman Roku客户电话号码页面上找到的816-272-8106号码:Roku客户服务电话号码 GetHuman:这些常见的Roku客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~David 常见 Roku 问题的列表)
~David:“ Device Support”是我尝试使用to call的原因。
~David对Roku客户服务的评价
GetHuman:那么,您如何总结GetHuman的Roku客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~David:I spoke with "Mike" and then "Kanal" and they told me that they would have to take command of my computer and then they could tell me what was wrong with my stick not being able to upload to the net....*After being told that there were "network difficulties? it would cost me $*** to fix it with a warranty for ** days. I queried, what happens after ** days....same cost to do it again and to do it over. Even after taken over my computer remotely, even after the rush for the $*** (which did not pay) the dream stick does not function.*My service provider technicians claim that this is a scam to ruin you computer and to allow malicious software to infiltrate your computer. I had to pay my service providers $** to run a tune up on my computer this same day. Total time wasted: three hours* problem fixed as of today, NO*
GetHuman:让我们量化一下您与Roku联系的经验。在1到5的范围内,如何轻松解决Roku问题?
~David:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~David:在沟通方面,我会给他们五分之三的three。
GetHuman:Roku快速有效地解决问题的能力又如何呢?
~David:为此,我要说出五分之二的four。
GetHuman:最后-对其他Roku客户有何建议?
~David:在一天中的早些时候或深夜给他们打电话。不要忘记Roku可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~David在November 23rd, 2017发生的Roku客户服务问题中得到了一些有用的反馈和措辞。