Roku: First of all I called your support * and had to...
GetHuman用户~Ric来自November 27th, 2017的Roku条客户评论
~Ric案的背景
GetHuman：~Ric-您能告诉我们其他Roku个客户何时提起诉讼吗？
~Ric：Yes I can。在November 22nd上是afternoon。
GetHuman：您是否接触到Roku，如果可以，怎么做？
~Ric：我使用了我在GetHuman Roku客户电话号码页面上找到的816-272-8106号码：Roku客户服务电话号码 GetHuman：这些常见的Roku客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Ric 常见 Roku 问题的列表）
~Ric：“ Account Setup”是我尝试使用to call的原因。
~Ric对Roku客户服务的评价
GetHuman：那么，您如何总结GetHuman的Roku客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Ric：First of all I called your support * and had to wait on hold for ** min *.*So while I was waiting, I clicked into chat and waited * minutes but got on before the phone wait was connected. *My question was "What is the difference in the Roku models ****R and ****R?" *The chat told me that the **R has voice search added. *So my complaint is that this info is hidden on your wabsite! *When you go to the Roku * info page, there is nothing explaining that there are * versions of it! The info is on a discontinued product page which is hidden and therefore misleading.*It is clear that it was intentionally hidden from buyers researching your products.*If you had named the ****R the Roku*, then it would have been obviously clear to your buyers.*We expect more from Roku and this is a huge negative in your reputation and makes me question a purchase of your products.
GetHuman：让我们量化一下您与Roku联系的经验。在1到5的范围内，如何轻松解决Roku问题？
~Ric：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Ric：在沟通方面，我会给他们五分之三的one。
GetHuman：Roku快速有效地解决问题的能力又如何呢？
~Ric：为此，我要说出五分之二的four。
GetHuman：最后-对其他Roku客户有何建议？
~Ric：在一天中的早些时候或深夜给他们打电话。不要忘记Roku可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Ric在November 22nd, 2017发生的Roku客户服务问题中得到了一些有用的反馈和措辞。