The Roku I bought didn't have a mac address set...
GetHuman用户~JohnHill来自November 25., 2017的Roku条客户评论
~JohnHill案的背景
GetHuman：~JohnHill-您能告诉我们其他Roku个客户何时提起诉讼吗？
~JohnHill：Yup。在November 22.上是evening。
GetHuman：您是否接触到Roku，如果可以，怎么做？
~JohnHill：我使用了我在GetHuman Roku客户电话号码页面上找到的816-272-8106号码：Roku客户服务电话号码 GetHuman：这些常见的Roku客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~JohnHill 常见 Roku 问题的列表）
~JohnHill：“ Device Support”是我尝试使用to call的原因。
~JohnHill对Roku客户服务的评价
GetHuman：那么，您如何总结GetHuman的Roku客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~JohnHill：The Roku I bought didn't have a mac address set up. They told me that they would have to replace the unit and sent me an RMA number. I had to pay for shipping and they received the broken one in a matter of * days. After they received it, I waited ** days after being assured that it would only take * to * business days for my product to get back to me after they received it. I called and they were less than helpful. The couldn't provide any reason as to why they hadn't shipped out the replacement and, since it was supposed to be a Christmas gift, I told them I needed it before Christmas. They reassured me that it would be to my house in * days. I still did not get it. It is now Christmas as I am typing this and I am on hold with them while they figure out why they I haven't received it. *The resolution was that it would arrive the day after Christmas. ROKU customer service is the absolute worst customer service I have ever had the displeasure of waiting on hold over ** minutes
GetHuman：让我们量化一下您与Roku联系的经验。在1到5的范围内，如何轻松解决Roku问题？
~JohnHill：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~JohnHill：在沟通方面，我会给他们五分之三的one。
GetHuman：Roku快速有效地解决问题的能力又如何呢？
~JohnHill：为此，我要说出五分之二的two。
GetHuman：最后-对其他Roku客户有何建议？
~JohnHill：在一天中的早些时候或深夜给他们打电话。不要忘记Roku可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~JohnHill在November 22., 2017发生的Roku客户服务问题中得到了一些有用的反馈和措辞。