Oncor: Call was picked up within a minute, but they ha...
GetHuman用户~Annabelle来自November 13th, 2017的Oncor条客户评论
~Annabelle案的背景
GetHuman：~Annabelle-您能告诉我们其他Oncor个客户何时提起诉讼吗？
~Annabelle：Yes I can。在November 6th上是middle of the night。
GetHuman：您是否接触到Oncor，如果可以，怎么做？
~Annabelle：我使用了我在GetHuman Oncor客户电话号码页面上找到的888-313-6862号码：Oncor客户服务电话号码 GetHuman：这些常见的Oncor客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Annabelle 常见 Oncor 问题的列表）
~Annabelle：“ Billing Inquiry”是我尝试使用to call的原因。
~Annabelle对Oncor客户服务的评价
GetHuman：那么，您如何总结GetHuman的Oncor客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Annabelle：Call was picked up within a minute, but they had to transfer me to "new contruction." I held for ** minutes to speak to someone in new contruction, but they dropped the call. I had to call back twice more. Once I finally spoke to new construction, the man said I needed the original number I called and almost transferred me back before I could stop the him. Finally, explained what I needed, a guard light on their pole, but he said they had not installed guard lights in ** years and would not do so. Also said I was not allowed to install a light on their pole. : (
GetHuman：让我们量化一下您与Oncor联系的经验。在1到5的范围内，如何轻松解决Oncor问题？
~Annabelle：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Annabelle：在沟通方面，我会给他们五分之三的three。
GetHuman：Oncor快速有效地解决问题的能力又如何呢？
~Annabelle：为此，我要说出五分之二的four。
GetHuman：最后-对其他Oncor客户有何建议？
~Annabelle：在一天中的早些时候或深夜给他们打电话。不要忘记Oncor可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Annabelle在November 6th, 2017发生的Oncor客户服务问题中得到了一些有用的反馈和措辞。