Oncor: Call was picked up within a minute, but they ha...
GetHuman用户~Annabelle来自noviembre 13º, 2017的Oncor条客户评论
~Annabelle案的背景
GetHuman:~Annabelle-您能告诉我们其他Oncor个客户何时提起诉讼吗?
~Annabelle:Yes I can。在noviembre 6º上是middle of the night。
GetHuman:您是否接触到Oncor,如果可以,怎么做?
~Annabelle:我使用了我在GetHuman Oncor客户电话号码页面上找到的888-313-6862号码:Oncor客户服务电话号码 GetHuman:这些常见的Oncor客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Annabelle 常见 Oncor 问题的列表)
~Annabelle:“ I'm moving”是我尝试使用to call的原因。
~Annabelle对Oncor客户服务的评价
GetHuman:那么,您如何总结GetHuman的Oncor客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Annabelle:Call was picked up within a minute, but they had to transfer me to "new contruction." I held for ** minutes to speak to someone in new contruction, but they dropped the call. I had to call back twice more. Once I finally spoke to new construction, the man said I needed the original number I called and almost transferred me back before I could stop the him. Finally, explained what I needed, a guard light on their pole, but he said they had not installed guard lights in ** years and would not do so. Also said I was not allowed to install a light on their pole. : (
GetHuman:让我们量化一下您与Oncor联系的经验。在1到5的范围内,如何轻松解决Oncor问题?
~Annabelle:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Annabelle:在沟通方面,我会给他们五分之三的three。
GetHuman:Oncor快速有效地解决问题的能力又如何呢?
~Annabelle:为此,我要说出五分之二的four。
GetHuman:最后-对其他Oncor客户有何建议?
~Annabelle:在一天中的早些时候或深夜给他们打电话。不要忘记Oncor可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Annabelle在noviembre 6º, 2017发生的Oncor客户服务问题中得到了一些有用的反馈和措辞。