Oncor: The person I talked with was very courteous, b...
GetHuman用户~matrixunloaded来自November 19th, 2017的Oncor条客户评论
~matrixunloaded案的背景
GetHuman:~matrixunloaded-您能告诉我们其他Oncor个客户何时提起诉讼吗?
~matrixunloaded:Yeah。在November 15th上是afternoon。
GetHuman:您是否接触到Oncor,如果可以,怎么做?
~matrixunloaded:我使用了我在GetHuman Oncor客户电话号码页面上找到的888-313-6862号码:Oncor客户服务电话号码 GetHuman:这些常见的Oncor客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~matrixunloaded 常见 Oncor 问题的列表)
~matrixunloaded:“ Meter reading”是我尝试使用to call的原因。
~matrixunloaded对Oncor客户服务的评价
GetHuman:那么,您如何总结GetHuman的Oncor客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~matrixunloaded:The person I talked with was very courteous, but only could recite information from the outage report. She had no idea on how to explain it. When I asked how to get additional information I was referred to an e-mail address, to which I have sent a detailed inquiry.**In my estimation, Oncor which used to be a public utility will once again become a public utility after the bankruptcy of The EFH, the holding company composed of three hedge funds including Goldman Sachs and KKR.**Oncor needs to be restored as a public utility instead of having a **% dividend sucked into the parent which are three hedge funds experiencing the point of bankruptcy.
GetHuman:让我们量化一下您与Oncor联系的经验。在1到5的范围内,如何轻松解决Oncor问题?
~matrixunloaded:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~matrixunloaded:在沟通方面,我会给他们五分之三的five。
GetHuman:Oncor快速有效地解决问题的能力又如何呢?
~matrixunloaded:为此,我要说出五分之二的two。
GetHuman:最后-对其他Oncor客户有何建议?
~matrixunloaded:在一天中的早些时候或深夜给他们打电话。不要忘记Oncor可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~matrixunloaded在November 15th, 2017发生的Oncor客户服务问题中得到了一些有用的反馈和措辞。