Netgear: Two different attempts to get help. One call r...
GetHuman用户~Fran来自November 24., 2017的Netgear条客户评论
~Fran案的背景
GetHuman：~Fran-您能告诉我们其他Netgear个客户何时提起诉讼吗？
~Fran：Yes I can。在November 15.上是evening。
GetHuman：您是否接触到Netgear，如果可以，怎么做？
GetHuman：这些常见的Netgear客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Fran 常见 Netgear 问题的列表）
~Fran：“ Complaint”是我尝试使用to call的原因。
~Fran对Netgear客户服务的评价
GetHuman：那么，您如何总结GetHuman的Netgear客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Fran：Two different attempts to get help. One call routed to India and took ** minutes before I had to leave without a resolution. She put me on hold a lot and didn't seem to know what she was doing. *nd call did not route to India but it might as well have because it took him ** minutes to tell me I had to pay $**.** for ** mins of support. He could not even guarantee he could fix the issue. Costs the same for an hour of support. He was only interested in trying to sell me support packages that lasted * months, ** months and longer.
GetHuman：让我们量化一下您与Netgear联系的经验。在1到5的范围内，如何轻松解决Netgear问题？
~Fran：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Fran：在沟通方面，我会给他们五分之三的five。
GetHuman：Netgear快速有效地解决问题的能力又如何呢？
~Fran：为此，我要说出五分之二的two。
GetHuman：最后-对其他Netgear客户有何建议？
~Fran：在一天中的早些时候或深夜给他们打电话。不要忘记Netgear可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Fran在November 15., 2017发生的Netgear客户服务问题中得到了一些有用的反馈和措辞。