NetFlights.com: Netflights say one thing and do the other
GetHuman用户GetHuman2459来自décembre 1er, 2017的NetFlights.com条客户评论
GetHuman2459案的背景
GetHuman:GetHuman2459-您能告诉我们其他NetFlights.com个客户何时提起诉讼吗?
GetHuman2459:Yes I can。在novembre 27上是afternoon。
GetHuman:您是否接触到NetFlights.com,如果可以,怎么做?
GetHuman:这些常见的NetFlights.com客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman2459 常见 NetFlights.com 问题的列表)
GetHuman2459:“ Missing item”是我尝试使用to call的原因。
GetHuman2459对NetFlights.com客户服务的评价
GetHuman:那么,您如何总结GetHuman的NetFlights.com客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman2459:Netflights say one thing and do the other
GetHuman:您能从11/27/17发生的事情中告诉我们其他人吗?
GetHuman2459:On the afternoon of February *th **** NetFlights informed me and my brother online via Live Chat that the earliest re-ticketed return flight to UK by Royal Jordanian from BKK (Bangkok) was not available that February *th Monday night (three times by live chat and twice by payment section) and that it was not worth us going to the airport. NetFlights also state that passengers have to check in * hours before the flight (actual departure time was **.**am daily) thus that first available flight would have meant us being at BKK airport that night by no later than *.** pm. Consequently we paid £*** (£** more than was quoted by Live Chat) for my brother and was told the flight tomorrow was available and that paperwork was not necessary. A room was booked and next day we checked for confirmation ticket details only to find we had to be at the airport the night we originally asked for and the flight had gone that morning. They told us they were 'not liable' and charged us £*** for that evening flight telling us it was more expensive because of lack of availability of certain passenger type seats. My brother is home having spent ** hours at the airport .. the flight turned out to be half empty.
GetHuman:让我们量化一下您与NetFlights.com联系的经验。在1到5的范围内,如何轻松解决NetFlights.com问题?
GetHuman2459:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman2459:在沟通方面,我会给他们五分之三的one。
GetHuman:NetFlights.com快速有效地解决问题的能力又如何呢?
GetHuman2459:为此,我要说出五分之二的one。
GetHuman:最后-对其他NetFlights.com客户有何建议?
GetHuman2459:在一天中的早些时候或深夜给他们打电话。不要忘记NetFlights.com可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman2459在novembre 27, 2017发生的NetFlights.com客户服务问题中得到了一些有用的反馈和措辞。