NetFlights.com: Beware- I booked a flight online to Bangkok & f...
GetHuman用户~ian来自ноябрь 1-го, 2017的NetFlights.com条客户评论
~ian案的背景
GetHuman:~ian-您能告诉我们其他NetFlights.com个客户何时提起诉讼吗?
~ian:Yeah。在октябрь 26-го上是morning。
GetHuman:您是否接触到NetFlights.com,如果可以,怎么做?
GetHuman:这些常见的NetFlights.com客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~ian 常见 NetFlights.com 问题的列表)
~ian:“ Change booking”是我尝试使用to call的原因。
~ian对NetFlights.com客户服务的评价
GetHuman:那么,您如何总结GetHuman的NetFlights.com客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~ian:Beware- I booked a flight online to Bangkok & filled in the details. When I confirmed & clicked the "buy" button the payment went through. Shortly after a message came up telling me that the booking had not been made & I should contact customer services.**After three attempts of *** mins on hold I decided that the line was unmanned & managed to find another number on the web.*My money had been taken for a flight that did not exist.*Eventualy three days later the money came back to my account.*Interestingly that flight was still on their live system waiting to rob another victim. AVOID
GetHuman:让我们量化一下您与NetFlights.com联系的经验。在1到5的范围内,如何轻松解决NetFlights.com问题?
~ian:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~ian:在沟通方面,我会给他们五分之三的two。
GetHuman:NetFlights.com快速有效地解决问题的能力又如何呢?
~ian:为此,我要说出五分之二的five。
GetHuman:最后-对其他NetFlights.com客户有何建议?
~ian:在一天中的早些时候或深夜给他们打电话。不要忘记NetFlights.com可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~ian在октябрь 26-го, 2017发生的NetFlights.com客户服务问题中得到了一些有用的反馈和措辞。