National Grid: Stuck on the phone for long periods of time. I...
GetHuman用户GetHuman-260663来自November 26th, 2017的National Grid条客户评论
GetHuman-260663案的背景
GetHuman：GetHuman-260663-您能告诉我们其他National Grid个客户何时提起诉讼吗？
GetHuman-260663：Yup。在November 24th上是middle of the night。
GetHuman：您是否接触到National Grid，如果可以，怎么做？
GetHuman：这些常见的National Grid客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-260663 常见 National Grid 问题的列表）
GetHuman-260663：“ Meter reading”是我尝试使用to call的原因。
GetHuman-260663对National Grid客户服务的评价
GetHuman：那么，您如何总结GetHuman的National Grid客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-260663：Stuck on the phone for long periods of time. I have to freeze for a week at my apartment because they can't get to me for * days. After I already called to cancel them shutting off the gas because I wasn't leaving the apartment yet. Could home from work no call about them turning off the gas or anything... Find I have no heat... Really national grid... I tell them I have baseboard water heat and I need the gas turned back on. Sorry we can't help you for a week after I already called and canceled the appointment. For their mistake they said doesn't exist and I'm delillusionsal basically. National grid is terrible and I wish their was another service I could deal with in upstate New York. Hopefully my pipes don't burst... Thanks national grid for your help.
GetHuman：让我们量化一下您与National Grid联系的经验。在1到5的范围内，如何轻松解决National Grid问题？
GetHuman-260663：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-260663：在沟通方面，我会给他们五分之三的five。
GetHuman：National Grid快速有效地解决问题的能力又如何呢？
GetHuman-260663：为此，我要说出五分之二的three。
GetHuman：最后-对其他National Grid客户有何建议？
GetHuman-260663：在一天中的早些时候或深夜给他们打电话。不要忘记National Grid可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-260663在November 24th, 2017发生的National Grid客户服务问题中得到了一些有用的反馈和措辞。