National Grid: I waited a week to have someone come to my new...
GetHuman用户~Furious!来自November 28, 2017的National Grid条客户评论
~Furious!案的背景
GetHuman：~Furious!-您能告诉我们其他National Grid个客户何时提起诉讼吗？
~Furious!：Yes I can。在November 23上是evening。
GetHuman：您是否接触到National Grid，如果可以，怎么做？
GetHuman：这些常见的National Grid客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Furious! 常见 National Grid 问题的列表）
~Furious!：“ Lower my bill”是我尝试使用to call的原因。
~Furious!对National Grid客户服务的评价
GetHuman：那么，您如何总结GetHuman的National Grid客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Furious!：I waited a week to have someone come to my new home and turn on the gas and electric. Went to the house to day to find a "sorry we missed you" slip on the door! I was told I did not have to be at the house when they came, I was NOT told to check that the main breaker was off and no one even bothered to call me when they were there!! Customer service can't deviate from their script to help. They don't care about anyone because when your customers have no choice but to use you, why bother? I'm told I have to wait ** days for an opening for them to come back!! I hate them!!!
GetHuman：让我们量化一下您与National Grid联系的经验。在1到5的范围内，如何轻松解决National Grid问题？
~Furious!：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Furious!：在沟通方面，我会给他们五分之三的five。
GetHuman：National Grid快速有效地解决问题的能力又如何呢？
~Furious!：为此，我要说出五分之二的two。
GetHuman：最后-对其他National Grid客户有何建议？
~Furious!：在一天中的早些时候或深夜给他们打电话。不要忘记National Grid可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Furious!在November 23, 2017发生的National Grid客户服务问题中得到了一些有用的反馈和措辞。