National Grid: My thought is that it would be helpful to have...
GetHuman用户~andyj来自November 21., 2017的National Grid条客户评论
~andyj案的背景
GetHuman：~andyj-您能告诉我们其他National Grid个客户何时提起诉讼吗？
~andyj：Yes。在November 17.上是evening。
GetHuman：您是否接触到National Grid，如果可以，怎么做？
GetHuman：这些常见的National Grid客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~andyj 常见 National Grid 问题的列表）
~andyj：“ Cancel Service”是我尝试使用to call的原因。
~andyj对National Grid客户服务的评价
GetHuman：那么，您如何总结GetHuman的National Grid客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~andyj：My thought is that it would be helpful to have a separate phone number to call about emergencies vs standard services. That way power outages and wires down would have a hotline number to report these quicker in an emergency rather than on the same line as general service questions. Do you have this? So far we have had to notify *** only about downed wires and your customer service for outages. The response to power outages or downed wires has been terrific on Plum Island MA --but I discovered that the police had to use their time to call you when I could have----Even pre-Irene. I also have noticed that you have improved in the quality of service for Amesbury residents over the years. Thank you
GetHuman：让我们量化一下您与National Grid联系的经验。在1到5的范围内，如何轻松解决National Grid问题？
~andyj：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~andyj：在沟通方面，我会给他们五分之三的three。
GetHuman：National Grid快速有效地解决问题的能力又如何呢？
~andyj：为此，我要说出五分之二的four。
GetHuman：最后-对其他National Grid客户有何建议？
~andyj：在一天中的早些时候或深夜给他们打电话。不要忘记National Grid可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~andyj在November 17., 2017发生的National Grid客户服务问题中得到了一些有用的反馈和措辞。