National Grid: Last week I called to indicate that my mom was...
GetHuman用户~frustrated来自November 10th, 2017的National Grid条客户评论
~frustrated案的背景
GetHuman:~frustrated-您能告诉我们其他National Grid个客户何时提起诉讼吗?
~frustrated:Sure。在November 1st上是afternoon。
GetHuman:您是否接触到National Grid,如果可以,怎么做?
GetHuman:这些常见的National Grid客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~frustrated 常见 National Grid 问题的列表)
~frustrated:“ Cancel service”是我尝试使用to call的原因。
~frustrated对National Grid客户服务的评价
GetHuman:那么,您如何总结GetHuman的National Grid客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~frustrated:Last week I called to indicate that my mom was on ** hour oxygen and wanted to update their records in case of emergency. They took the information and said they would contact the doctor to confirm. Now when I call to check to see if it is all set up they say they can't talk to me. I think that is very ridiculous. My mother is not in the shape to talk to them so now what? I call in and say I am my mother? Probably.
GetHuman:让我们量化一下您与National Grid联系的经验。在1到5的范围内,如何轻松解决National Grid问题?
~frustrated:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~frustrated:在沟通方面,我会给他们五分之三的three。
GetHuman:National Grid快速有效地解决问题的能力又如何呢?
~frustrated:为此,我要说出五分之二的five。
GetHuman:最后-对其他National Grid客户有何建议?
~frustrated:在一天中的早些时候或深夜给他们打电话。不要忘记National Grid可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~frustrated在November 1st, 2017发生的National Grid客户服务问题中得到了一些有用的反馈和措辞。