National Grid: I call base on a termination of my dad's electr...
GetHuman用户GetHuman-338902来自November 23, 2017的National Grid条客户评论
GetHuman-338902案的背景
GetHuman：GetHuman-338902-您能告诉我们其他National Grid个客户何时提起诉讼吗？
GetHuman-338902：Yeah。在November 20上是late at night。
GetHuman：您是否接触到National Grid，如果可以，怎么做？
GetHuman：这些常见的National Grid客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-338902 常见 National Grid 问题的列表）
GetHuman-338902：“ Change appointment”是我尝试使用to call的原因。
GetHuman-338902对National Grid客户服务的评价
GetHuman：那么，您如何总结GetHuman的National Grid客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-338902：I call base on a termination of my dad's electricity. The representative would not listen to anything I have to say in fact she constantly try to speak over me when asked for her supervisor she told me there's no manager or supervisor my only option is to hang up and speak to another representative. My dad is ** years old and having a financial problems and ask for a payment plan with national gird an they told him he should pay $*** to start the plan which he did however they still disconnected his light, he was told by another representative to pay $*** to get it reconnected which he did and when he call back only to be disrespected by these representative I hope someone from internal will read this comment and make a better customer service because if there's no customer there'll be no national grid.
GetHuman：让我们量化一下您与National Grid联系的经验。在1到5的范围内，如何轻松解决National Grid问题？
GetHuman-338902：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-338902：在沟通方面，我会给他们五分之三的five。
GetHuman：National Grid快速有效地解决问题的能力又如何呢？
GetHuman-338902：为此，我要说出五分之二的five。
GetHuman：最后-对其他National Grid客户有何建议？
GetHuman-338902：在一天中的早些时候或深夜给他们打电话。不要忘记National Grid可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-338902在November 20, 2017发生的National Grid客户服务问题中得到了一些有用的反馈和措辞。