National Grid: For the past * years I have paid my electric bi...
GetHuman用户~peopleirkme来自noviembre 22º, 2017的National Grid条客户评论
~peopleirkme案的背景
GetHuman:~peopleirkme-您能告诉我们其他National Grid个客户何时提起诉讼吗?
~peopleirkme:Yes I can。在noviembre 21º上是middle of the night。
GetHuman:您是否接触到National Grid,如果可以,怎么做?
GetHuman:这些常见的National Grid客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~peopleirkme 常见 National Grid 问题的列表)
~peopleirkme:“ Cancel Service”是我尝试使用to call的原因。
~peopleirkme对National Grid客户服务的评价
GetHuman:那么,您如何总结GetHuman的National Grid客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~peopleirkme:For the past * years I have paid my electric bill every other month and never once received a disconnect notice. Because of the high prices this winter my bill hit over ***$ and I fell behind but was still trying to pay what I could. A little over a week ago I received a disconnect notice informing me that I needed to pay *** of the ***.** I owed by the **th of may **** and they would not shut me off. I managed to get ***$ paid. On ****** I received another disconnect notice for the remaining ***.** still owed. I called the company to see why and I told them that I have always paid every other month with no problems and asked why the first one lied saying if I paid this much then I would not get shut off. I got told that these are generated by a computer and that they always send them out for a past dew bill. I asked her if they do then how come this is the first time I have received one and then another right after and not before now. After a long discussion I informed the costumer se
GetHuman:让我们量化一下您与National Grid联系的经验。在1到5的范围内,如何轻松解决National Grid问题?
~peopleirkme:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~peopleirkme:在沟通方面,我会给他们五分之三的five。
GetHuman:National Grid快速有效地解决问题的能力又如何呢?
~peopleirkme:为此,我要说出五分之二的five。
GetHuman:最后-对其他National Grid客户有何建议?
~peopleirkme:在一天中的早些时候或深夜给他们打电话。不要忘记National Grid可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~peopleirkme在noviembre 21º, 2017发生的National Grid客户服务问题中得到了一些有用的反馈和措辞。