DO NOT USE Mastercard if you are planning on ge...

GetHuman用户GetHuman-179595来自Oktober 31, 2017的MasterCard条客户评论

GetHuman-179595案的背景

GetHuman:GetHuman-179595-您能告诉我们其他MasterCard个客户何时提起诉讼吗?
GetHuman-179595:Yes I can。在Oktober 30上是middle of the night。
GetHuman:您是否接触到MasterCard,如果可以,怎么做?
GetHuman-179595:我使用了我在GetHuman MasterCard客户电话号码页面上找到的800-627-8372号码:MasterCard客户服务电话号码
GetHuman:这些常见的MasterCard客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-179595 常见 MasterCard 问题的列表)
GetHuman-179595:“ Dispute a Charge”是我尝试使用to call的原因。

GetHuman-179595对MasterCard客户服务的评价

GetHuman:那么,您如何总结GetHuman的MasterCard客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-179595:DO NOT USE Mastercard if you are planning on getting a cash advance from an ATM when overseas!!! *I am from Australia and got a low rate mastercard for a * month European trip. Everytime i have tried to use my card at an ATM to get a cash advance it gets declined. I get error messages like 'your transaction has timed out' or, 'contact your financial institutution'. This happened at almost every ATM i tried to take cash out of. I contacted my bank who advised me they approve my transactions but Mastercard keeps timing out so the transaction is not approved. I contacted Mastercard to sort it out. They advised me that it is not their issue and that i have to contact my back. I advised Mastercard of what my bank had advised me. I was stuck in paris with absolutely no cash on me at this stage. I was on the phone with Mastercard, in America, for ** mins, they eventually arranged a emergency cash advance for me which i had to travel in a taxi for **mins to get to the location to pick up the c
GetHuman:让我们量化一下您与MasterCard联系的经验。在1到5的范围内,如何轻松解决MasterCard问题?
GetHuman-179595:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-179595:在沟通方面,我会给他们五分之三的two。
GetHuman:MasterCard快速有效地解决问题的能力又如何呢?
GetHuman-179595:为此,我要说出五分之二的five。
GetHuman:最后-对其他MasterCard客户有何建议?
GetHuman-179595:在一天中的早些时候或深夜给他们打电话。不要忘记MasterCard可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-179595在Oktober 30, 2017发生的MasterCard客户服务问题中得到了一些有用的反馈和措辞。

MasterCard

3.00 of 5 stars | 23条评论

GetHuman-179595的MasterCard评论

寻求帮助的困难
5 5星
沟通质量
2 5星
及时和专业
5 5星
整体客户服务评分
4 5星

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