MassHealth: not only was i put on hold at first for ** minu...
GetHuman用户~a concern taxpayer来自November 8, 2017的MassHealth条客户评论
~a concern taxpayer案的背景
GetHuman：~a concern taxpayer-您能告诉我们其他MassHealth个客户何时提起诉讼吗？
~a concern taxpayer：Sure。在November 2上是middle of the night。
GetHuman：您是否接触到MassHealth，如果可以，怎么做？
~a concern taxpayer：我使用了我在GetHuman MassHealth客户电话号码页面上找到的855-781-9898号码：MassHealth客户服务电话号码 GetHuman：这些常见的MassHealth客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~a concern taxpayer 常见 MassHealth 问题的列表）
~a concern taxpayer：“ Get insurance”是我尝试使用to call的原因。
~a concern taxpayer对MassHealth客户服务的评价
GetHuman：那么，您如何总结GetHuman的MassHealth客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~a concern taxpayer：not only was i put on hold at first for ** minutes of the phone call while i was at work i only get a *** hour break customer service agent answers the phone and says hold (no please no nothing)i waited an additional * minutes for the young ladie to come back to me really rudely. I was frustrated but i wasn't being rude or disrespectfull nor was i curseing(bad words) the young ladie threaten to hang up on me and told me to shud up..."if you don't like it you should get a private carrier "i then told her i couldn't afford this insurance as it is (single dad * boys )originally i had to personaly notify them that i was taking my ex fiance off my insurance that i still had the kids ....she(customer service)just rudly said "THE SYTEM IS NOW UPDATED"!and hung up the phone.I doubt that my request is even done.I offend wonder is there any accountabilty any more it's impossible to speak anyone who has the power to change this behavior. I wonder if anyone has a remedy for this taxpayers'diar cal
GetHuman：让我们量化一下您与MassHealth联系的经验。在1到5的范围内，如何轻松解决MassHealth问题？
~a concern taxpayer：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~a concern taxpayer：在沟通方面，我会给他们五分之三的one。
GetHuman：MassHealth快速有效地解决问题的能力又如何呢？
~a concern taxpayer：为此，我要说出五分之二的one。
GetHuman：最后-对其他MassHealth客户有何建议？
~a concern taxpayer：在一天中的早些时候或深夜给他们打电话。不要忘记MassHealth可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~a concern taxpayer在November 2, 2017发生的MassHealth客户服务问题中得到了一些有用的反馈和措辞。